Setting up transit time for your flat shipping rates
You can add transit time to your flat shipping rates to display transit time to your customers at checkout. Transit time is the time frame from when your shipping carrier collects the shipment from you, to when the shipment arrives at your customer's address.
Transit time can help your customers to understand the value of selecting faster and more expensive shipping options and help you make sales with customers who want their products quickly.
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Considerations for setting up transit time
Before you add transit time to your shipping rates, review the following considerations:
- Transit time is available to fulfillment locations in the United States, Canada, France, Germany, Italy, Spain, Australia, and the United Kingdom.
- Transit time works only with stores that use the latest version of shipping settings.
- Transit time doesn't account for order processing time. For more information about processing time, refer to Understanding and reducing processing time.
- Transit time for combined shipping rates is displayed at checkout only when shipping rates from different profiles have transit time. The slowest transit time is displayed.
- You can configure transit time only for flat shipping rates. Transit time is automatically included in carrier-calculated shipping rates.
- Your shipping zones can't have a mix of domestic and international countries. For example, if your store is located in the United States and you also ship to France, then you need to set up one shipping zone for the United States and another for France. You can't have both countries in one zone.
- Transit time works with mixed location groups only if all locations in the group are in the same country.
- Set up your apps and locations before you set up transit time. Apps that manage fulfillment, such as Printful, are automatically added as a location to your shipping profile and can deactivate transit time for your existing shipping rates.
Add transit time to your shipping rate
When you add transit time to a shipping rate, the transit time is displayed underneath the shipping rate name that customers can choose at checkout. For example, an Express (1 to 2 business days) shipping option can be displayed to your customers at checkout.
Add transit time to a new shipping rate
From your Shopify admin, go to Settings > Shipping and delivery.
In the Shipping section, click the shipping profile that you want to add a transit time to.
Verify that the Shipping origins section contains only one location. If you want to set up a transit time for more locations, then you need to add separate rates for the other locations.
Make sure that your shipping zone contains only one of the eligible countries and its regions, such as France and French provinces.
Click Add rate for the shipping zone that you want to add a rate to.
Click the Shipping rate drop-down menu, and then select a transit time, or create a Custom transit time.
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Optional: Add weight-based or price-based conditions.
- Click Add conditional pricing.
- Select whether to base the condition on the item weight or the order price.
- Enter the minimum and maximum values for the condition.
Add a price for your rate.
Click Done, and then click Save.
Add transit time to an existing shipping rate
From your Shopify admin, go to Settings > Shipping and delivery.
In the Shipping section, click the shipping profile that you want to add a transit time to.
Verify that the Shipping origins section contains only one location. If you want to set up a transit time for more locations, then you need to add separate rates for the other locations.
Make sure that your shipping zone contains only one of the eligible countries and its regions, such as France and French provinces.
Click … for the shipping rate that you want to add a transit time to, and then click Edit rate.
Click the Shipping rate drop-down menu, and then select a transit time, or create a Custom transit time.
Click Done, and then click Save.
Services that match transit time
Transit time is based on available shipping carrier options in each country.
United States
Destination | Available transit time | Matching services |
---|---|---|
Within the United States | Economy (5 to 8 business days) |
|
Standard (3 to 4 business days) |
| |
Express (1 to 2 business days) |
| |
Canada | Economy International (6 to 10 business days) |
|
Standard International (2 to 3 business days) |
| |
Express International (1 to 2 business days) |
| |
International | Economy International (6 to 18 business days) |
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Standard International (6 to 12 business days) |
| |
Express International (1 to 5 business days) |
|
Canada
Destination | Available transit time | Matching services |
---|---|---|
Within Canada | Standard (3 to 9 business days) |
|
Express (1 to 2 business days) |
| |
United States | Standard International (4 to 8 business days) |
|
Express International (2 to 3 business days) |
| |
International | Economy International (20 to 60 business days) |
|
Standard International (6 to 10 business days) |
| |
Express International (4 to 7 business days) |
|
France
Destination | Available transit time | Matching services |
---|---|---|
Domestic (France) | Standard (2 to 4 business days) |
|
Express (1 to 2 business days) |
| |
International (Europe) | ||
Standard (2 to 8 business days) |
| |
Express (1 to 3 business days) |
|
Germany
Destination | Available transit time | Matching services |
---|---|---|
Domestic (Germany) | Standard (2 to 4 business days) |
|
Express (1 to 2 business days) |
| |
International (Europe) | ||
Standard (2 to 8 business days) |
| |
Express (1 to 4 business days) |
|
Italy
Destination | Available transit time | Matching services |
---|---|---|
Domestic (Italy) | Standard (2 to 6 business days) |
|
Express (1 to 4 business days) |
| |
International (Europe) | ||
Standard International (4 to 9 business days) |
| |
Express International (2 to 6 business days) |
|
Spain
Destination | Available transit time | Matching services |
---|---|---|
Domestic (Spain) | Standard (2 to 5 business days) |
|
Express (1 to 4 business days) |
| |
International (Europe) | ||
Standard International (4 to 10 business days) |
| |
Express International (2 to 7 business days) |
|
Australia
Destination | Available transit time | Matching services |
---|---|---|
Domestic (Australia) | Standard (2 to 8 business days) |
|
Express (1 to 4 business days) |
| |
International (Worldwide) | ||
Standard International (6 to 27 business days) |
|
United Kingdom
Destination | Available transit time | Matching services |
---|---|---|
Domestic (United Kingdom) | Standard (2 to 4 business days) |
|
Express (1 to 3 business days) |
| |
International (Europe) | ||
Standard International (2 to 11 business days) |
| |
Economy International (10 to 15 business days) |
| |
International (Worldwide) | ||
Standard International (3 to 17 business days) |
| |
Express International (2 to 11 business days) |
| |
Economy International (10 to 60 business days) |
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