Fix the colors of uploaded images

When you upload an image to Shopify, the colors in the uploaded image might look different from the original. This can occur when the image has a color profile, which is a set of data stored in a file with a .ICC or .ICM extension. Color profiles are often embedded into images to help standardize the way that the colors display on different devices. When images are uploaded to Shopify, their color profile is removed.

Color profiles are removed for two reasons:

  • When an uploaded image doesn't include a color profile, sRGB (the most common color profile used to display images on the web) is assumed by the web browser. This ensures that your images look the same across all major web browsers.
  • Color profiles can take up large amounts of disk space, which can result in heavy loading times.

Remove the color profile from your image

You can save your image without the color profile before uploading it to Shopify. This process varies depending on your image editing program. If you use an Adobe product, then follow the steps below:

Remove a color profile using Adobe Illustrator or Adobe Photoshop

  1. Click Edit, then Assign Profile.
  2. Select Don’t Color Manage This Document.
  3. Click OK.

Remove a color profile using Adobe InDesign

  1. Click Edit, then Assign Profile.
  2. For RGB Profile and CMYK Profile, select Discard (Use Current Working Space).
  3. Click OK.

For more detailed information, you can view the Adobe documentation on color profiles.

Can’t find the answers you’re looking for? We’re here to help.