payment provider is a payment provider that lets you to accept credit card payments on your Shopify store.

Set up on your store

  1. Disable test mode for
  2. Activate in Shopify

Disable test mode for

Your account is in test mode when you open a merchant account with them. The test servers aren't compatible with Shopify, so you need to disable test mode for your account.


  1. Log into the Merchant Interface at

  2. Select Settings under Account in the main menu.

  3. Click Test Mode in the Security Settings section.

  4. Click Turn Test OFF to disable test mode for your account.

After you disable test mode, you can activate in Shopify.

Activate in Shopify

  1. Do one of the following:

    • If you have Shopify Payments enabled:
      • In the Shopify payments section, click Manage.
      • At the bottom of the page, click Switch to a third-party provider, and then click Switch to a third-party provider again to confirm.
    • If you don't have Shopify Payments enabled, then in the Shopify payments section, click See all other providers.
    • If Shopify Payments isn't available in your country, then in the Payment providers section, click Choose a provider.
  2. Select from the list.

  3. Enter your API Login ID and Transaction key.

  4. After you've entered your credentials, click Activate.

  5. Click Save. is now set up to process credit card payments on your Shopify store.

Use in test mode

If you want to use in test mode, then you need to sign up for an sandbox account. After you sign up for a sandbox account, you need to set up test mode in your Shopify admin.

To set up test mode:

  1. In the section, click Edit:

  2. Check Use test mode and enter your sandbox credentials:

  3. Click Save.

You can now test your configuration by making a purchase on your store using one of the test card numbers. Troubleshooting

Refund fails because of required field

When you try to refund an order in Shopify that was paid with, you might see an error message like Bill To Last Name is required. This message means that one or more fields on your hosted payment form are set to required, which causes an error with Shopify orders. Before you can refund the order in Shopify, you need to go to the Hosted Payment Form in your account and set all the fields to not required. For help on setting fields on your Hosted Payment Form, see the support center.

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