Add Secondary Email

You can add a secondary email to your account to help you restore access to your Shopify account if you can't access your primary email address. Security notifications related to your account such as login alerts and password reset requests are also sent to your secondary email.

During the set up for a secondary email address, an email is sent to that email address for verification. You must have access to the secondary email address to verify the address. The verification email can take a few minutes to arrive in your inbox.

On this page


  1. From your Shopify admin, click your store name and account picture.
  2. Click Manage account.

  3. Click Security.

  4. In the Secondary Email section, click Add secondary email.

  5. Enter the email address that you want to use as your secondary email address, and then enter your Shopify account password.

  6. Go to the inbox of the secondary email address that you added, and then open the verification email.

  7. Click the Verify Email button in the verification email.

  8. On the next screen, confirm your new email address by clicking the Accept button.

To edit or remove the email address, click Edit or Remove buttons, then enter your Shopify account password to confirm the change.

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