Subprocessors

Customer personal data is initially processed by Shopify International Limited (Ireland). Shopify engages subprocessors in accordance with our Data Processing Addendum. If you are a Shopify Plus merchant, then you can contact Shopify Plus Support for more information.

Core subprocessors are subprocessors that we can't offer our services without. Additional subprocessors are subprocessors that might process customer personal data if those additional services are used by a merchant. For example, Shopify Capital Inc. might only process a merchant's customer personal data if the merchant participates in our Shopify Capital program.

Core Shopify subprocessors

Core subprocessers
SubprocessorService ProvidedCorporate HeadquartersData Processed
Shopify Inc.Providing and improving the Shopify platform and other related servicesCanadaPlatform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify International LimitedProviding and improving the Shopify platform and other related servicesIrelandPlatform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify (Australia) Pty. Ltd.Providing and improving the Shopify platform and other related servicesAustraliaPlatform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce India Pvt. Ltd.Providing and improving the Shopify platform and other related servicesIndiaPlatform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify (Japan) 株式会社Providing and improving the Shopify platform and other related servicesJapanPlatform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce Singapore Pte. Ltd.Providing and improving the Shopify platform and other related servicesSingaporePlatform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify UK Ltd.Providing and improving the Shopify platform and other related servicesUnited KingdomPlatform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce New Zealand Ltd.Providing and improving the Shopify platform and other related servicesNew ZealandPlatform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy

Additional Shopify subprocessors

Additional subprocessers
SubprocessorService ProvidedCorporate HeadquartersData Processed
Shopify Capital Inc.Providing and improving the Shopify Capital serviceUSAPlatform data as needed to provide Capital service
Shopify (USA) Inc.Providing the Shopify Inbox applications, and providing and improving the Shopify platform and other related servicesUSAPlatform data as needed to provide Shopify Inbox

Third-party subprocessors

Shopify might also use third-party subprocessors in order to provide our services. Core subprocessors are those that we can't offer our service without. Additional subprocessors might apply if additional services are used. For example, our fulfillment subprocessors will only process information if our Shopify Fulfillment Network is used. Transfers to third-party subprocessors are conducted under contract.

Core third-party subprocessors

Core subprocessers
SubprocessorService ProvidedCorporate HeadquartersData Processed
Amazon AWSCloud hostingUSAInformation associated with delivery of website content
BugsnagError loggingUSACustomer personal data if necessary to log errors
CloudflareLoad balancing and DDoS protectionUSAAll platform data
Google MapsMapping deliveryUSAPersonal data necessary to surface mapping functionality
Google Cloud PlatformCloud hostingUSAAll platform data
ModeData analysisUSAAll platform data

Additional third-party subprocessors

Additional subprocessers
SubprocessorService ProvidedCorporate HeadquartersData Processed
Brandfox LLCFulfillment servicesUSAPersonal data to provide shipping and fulfillment services
ITS Logistics LLCFulfillment servicesUSAPersonal data to provide shipping and fulfillment services
Port Logistics Group, Inc.Fulfillment servicesUSAPersonal data to provide shipping and fulfillment services
Sauceda Industries LLCFulfillment servicesUSAPersonal data to provide shipping and fulfillment services
ShipHero, LLCFulfillment servicesUSAPersonal data to provide shipping and fulfillment services
Whiplash Merchandising, Inc.Fulfillment servicesUSAPersonal data to provide shipping and fulfillment services
SalesForceFulfillment servicesUSAPersonal data to provide shipping and fulfillment services
MailGunEmail transmissionUSAPersonal data necessary to provide Shopify Email or abandoned cart functionality
SendGridEmail transmissionUSAPersonal data necessary to provide Shopify Email
TwilioExternal communicationsUSAPersonal data necessary to provide SMS functionality
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