Subprocessors

Customer personal data is initially processed by Shopify International Limited (Ireland). Shopify engages subprocessors in accordance with our Data Processing Addendum. If you are a Shopify Plus merchant, then you can contact Shopify Plus Support for more information.

Core subprocessors are subprocessors that we can't offer our services without. Additional subprocessors are subprocessors that might process customer personal data if those additional services are used by a merchant. For example, Shopify Capital Inc. might only process a merchant's customer personal data if the merchant participates in our Shopify Capital program.

Core Shopify subprocessors

Core subprocessers
Subprocessor	Service Provided	Corporate Headquarters	Data Processed
Shopify Inc.	Providing and improving the Shopify platform and other related services	Canada	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify International Limited	Providing and improving the Shopify platform and other related services	Ireland	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify (Australia) Pty. Ltd.	Providing and improving the Shopify platform and other related services	Australia	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce India Pvt. Ltd.	Providing and improving the Shopify platform and other related services	India	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify (Japan) 株式会社	Providing and improving the Shopify platform and other related services	Japan	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce Singapore Pte. Ltd.	Providing and improving the Shopify platform and other related services	Singapore	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify UK Ltd.	Providing and improving the Shopify platform and other related services	United Kingdom	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce New Zealand Ltd.	Providing and improving the Shopify platform and other related services	New Zealand	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy

Additional Shopify subprocessors

Additional subprocessers
Subprocessor	Service Provided	Corporate Headquarters	Data Processed
Shopify Capital Inc.	Providing and improving the Shopify Capital service	USA	Platform data as needed to provide Capital service
Shopify (USA) Inc.	Providing the Shopify Inbox applications, and providing and improving the Shopify platform and other related services	USA	Platform data as needed to provide Shopify Inbox

Third-party subprocessors

Shopify might also use third-party subprocessors in order to provide our services. Core subprocessors are those that we can't offer our service without. Additional subprocessors might apply if additional services are used. For example, our fulfillment subprocessors will only process information if our Shopify Fulfillment Network is used. Transfers to third-party subprocessors are conducted under contract.

Core third-party subprocessors

Core subprocessers
Subprocessor	Service Provided	Corporate Headquarters	Data Processed
Amazon AWS	Cloud hosting	USA	Information associated with delivery of website content
Bugsnag	Error logging	USA	Customer personal data if necessary to log errors
Cloudflare	Load balancing and DDoS protection	USA	All platform data
Google Maps	Mapping delivery	USA	Personal data necessary to surface mapping functionality
Google Cloud Platform	Cloud hosting	USA	All platform data
Mode	Data analysis	USA	All platform data

Additional third-party subprocessors