Subprocessors
Customer personal data is initially processed by Shopify International Limited (Ireland). Shopify engages subprocessors in accordance with our Data Processing Addendum. If you are a Shopify Plus merchant, then you can contact Shopify Plus Support for more information.
Core subprocessors are subprocessors that we can't offer our services without. Additional subprocessors are subprocessors that might process customer personal data if those additional services are used by a merchant. For example, Shopify Capital Inc. might only process a merchant's customer personal data if the merchant participates in our Shopify Capital program.
Core Shopify subprocessors
Core subprocessersShopify Inc. | Providing and improving the Shopify platform and other related services | Canada | Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
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Shopify International Limited | Providing and improving the Shopify platform and other related services | Ireland | Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
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Shopify (Australia) Pty. Ltd. | Providing and improving the Shopify platform and other related services | Australia | Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
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Shopify Commerce India Pvt. Ltd. | Providing and improving the Shopify platform and other related services | India | Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
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Shopify (Japan) 株式会社 | Providing and improving the Shopify platform and other related services | Japan | Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
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Shopify Commerce Singapore Pte. Ltd. | Providing and improving the Shopify platform and other related services | Singapore | Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
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Shopify UK Ltd. | Providing and improving the Shopify platform and other related services | United Kingdom | Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
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Shopify Commerce New Zealand Ltd. | Providing and improving the Shopify platform and other related services | New Zealand | Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
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Additional Shopify subprocessors
Additional subprocessersShopify Capital Inc. | Providing and improving the Shopify Capital service | USA | Platform data as needed to provide Capital service |
Shopify (USA) Inc. | Providing the Shopify Inbox applications, and providing and improving the Shopify platform and other related services | USA | Platform data as needed to provide Shopify Inbox |
Third-party subprocessors
Shopify might also use third-party subprocessors in order to provide our services. Core subprocessors are those that we can't offer our service without. Additional subprocessors might apply if additional services are used. For example, our fulfillment subprocessors will only process information if our Shopify Fulfillment Network is used. Transfers to third-party subprocessors are conducted under contract.
Core third-party subprocessors
Core subprocessersAmazon AWS | Cloud hosting | USA | Information associated with delivery of website content |
Bugsnag | Error logging | USA | Customer personal data if necessary to log errors |
Cloudflare | Load balancing and DDoS protection | USA | All platform data |
Google Maps | Mapping delivery | USA | Personal data necessary to surface mapping functionality |
Google Cloud Platform | Cloud hosting | USA | All platform data |
Mode | Data analysis | USA | All platform data |
Additional third-party subprocessors
Additional subprocessersBrandfox LLC | Fulfillment services | USA | Personal data to provide shipping and fulfillment services |
ITS Logistics LLC | Fulfillment services | USA | Personal data to provide shipping and fulfillment services |
Port Logistics Group, Inc. | Fulfillment services | USA | Personal data to provide shipping and fulfillment services |
Sauceda Industries LLC | Fulfillment services | USA | Personal data to provide shipping and fulfillment services |
ShipHero, LLC | Fulfillment services | USA | Personal data to provide shipping and fulfillment services |
Whiplash Merchandising, Inc. | Fulfillment services | USA | Personal data to provide shipping and fulfillment services |
SalesForce | Fulfillment services | USA | Personal data to provide shipping and fulfillment services |
MailGun | Email transmission | USA | Personal data necessary to provide Shopify Email or abandoned cart functionality |
SendGrid | Email transmission | USA | Personal data necessary to provide Shopify Email |
Twilio | External communications | USA | Personal data necessary to provide SMS functionality |