Location management

A location is a physical place or an app where you do any or all the following activities: sell products, ship or fulfill orders, or stock inventory. A location might be a retail store, warehouse, popup, or dropshipper. With multiple locations, you have better visibility into your inventory across your business.

Most location management is handled from your Shopify admin. From there, you can add, delete, edit, and activate or deactivate your locations as needed. You can also manage your POS subscriptions from your Shopify admin.

Select Shopify POS device location

You can manage your device locations directly in the Shopify POS app. You can also restrict access to the locations settings on the iPad by activating limited staff permissions.

Whenever you install the Shopify POS app on a device, make sure that you select your location so that the correct tax rates are applied.

Steps:

  1. From the Shopify POS app, tap > Settings.
  2. Scroll down to the Location section, and then tap the name of the current POS location.
  3. Tap the name of the location you want to switch, and then tap Switch or tap Cancel to go back.

Manage the POS subscription plan for each location

If you're the account owner, then you can select your POS subscriptions by location to ensure that your stores have the subscription that best suits their needs. You can also choose between a monthly or yearly billing cycle.

The POS Lite subscription plan includes Shopify POS's basic features and can be used with every Shopify plan at no extra cost. For an additional monthly cost per location, the Shopify POS Pro subscription plan has extra retail features for sales transactions, inventory management, sales reports, and staff management.

If you have subscribed to POS Pro and you want to uninstall the POS sales channel, then you need to change all of your POS Pro locations to POS Lite before you uninstall the channel.

Steps:

Desktop
  1. From your Shopify admin, click Settings > Apps and sales channels.
  2. From the Apps and sales channels page, click Point of sale.
  3. Click Open sales channel.

  4. Click Settings > Subscriptions.

  5. In the Review POS subscriptions for each location section, select a subscription for each location by choosing one of the following options:

    • To upgrade to POS Pro, select Upgrade to POS Pro and select whether you want to be billed monthly or yearly. In the POS Pro section, click Upgrade to POS Pro > Approve subscription.
    • To downgrade to POS Lite and change your billing cycle, click Change plan and select whether you want to be billed monthly or yearly. In the POS Lite section, click Downgrade to POS Lite > Approve subscription.
    • To cancel your POS Pro subscription and downgrade to POS Lite with the same billing cycle, click Cancel POS Pro > Confirm.
Mobile
  1. From the Shopify app, tap the button.
  2. In the Sales channels section, tap Point of Sale.
  3. In the Point of Sale dropdown menu, tap Settings > Subscriptions.
  4. In the Review POS subscriptions for each location section, select a subscription for each location by choosing one of the following options:
    • To upgrade to POS Pro, select Upgrade to POS Pro and select whether you want to be billed monthly or yearly. In the POS Pro section, click Upgrade to POS Pro > Approve subscription.
    • To downgrade to POS Lite and change your billing cycle, click Change plan and select whether you want to be billed monthly or yearly. In the POS Lite section, click Downgrade to POS Lite > Approve subscription.
    • To cancel your POS Pro subscription and downgrade to POS Lite with the same billing cycle, click Cancel POS Pro > Confirm.
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