Training your staff
This page was printed on Oct 28, 2020. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/getting-started/staff-training.
Use the checklist below to help train your staff members on the all-new Shopify POS. You might need to make changes to the training to suit the needs of your staff and business.
Staff training checklist
Use the following checklist to help train your staff on the all-new Shopify POS. You can use the Manager training checklist for additional training.
Shopify POS functionality
Inventory and locations
Shipping and fulfillment
Returns, exchanges, and refunds
Manager training checklist
In addition to the training above, managers in your stores might need training in the following areas: