This page was printed on Mar 24, 2023. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/getting-started/staff-training.
Use the checklist below to help train your staff on Shopify POS. You might need to make changes to the training to suit the needs of your staff and business.
Staff training checklist
Use the following checklist to help train your staff on Shopify POS. You can use the Manager training checklist for additional training.
Shopify POS functionality
Inventory and locations
Customers
Processing sales
Discounts
Payments
Shipping and fulfillment
Returns, exchanges, and refunds
Hardware
Manager training checklist
In addition to the training above, managers in your stores might need training in the following areas: