Ship from store

You can fulfill orders that need to be shipped using Ship from store on Shopify POS. Retail staff with permissions can fulfill orders without accessing the Shopify admin. Using Shopify POS, you can print packing slips, purchase and print shipping labels, assign tracking, and ship from your locations.

Requirements

Caution

Before you complete a shipping order, you need to make sure that your shipping settings are complete in your Shopify admin. If your shipping settings are incomplete, then you won't be able to ship orders using Shopify POS.

• You need to set up your fulfillment locations to include the retail locations you want to fulfill from.
• You need to use order routing rules to choose your fulfillment locations.
• Set up your fulfillment locations to include a shipping profile.

Ship from store

Using Shopify POS, you can pack orders that need to be shipped, print packing slips, purchase shipping labels, and assign tracking information when you're fulfilling an order.

Step 1: Pack order

If your location has an order that it needs to fulfill, then you can begin to fulfill the order by finding the products from the order in your store, and packing them.

Steps:

1. Using Shopify POS, tap Orders.
2. Tap Shipping > Prepare for shipping.
3. Tap the order that you want to prepare for shipping.
4. Tap Prepare for shipping.
5. In the Prepare for shipping window, select the items you are fulfilling and shipping from your location. You can also use a barcode scanner, or tap Scan in Shopify POS to scan items during fulfillment.

You can leave and return to the fulfillment of an order at any time to complete fulfillment. The items that you select when fulfilling the order save to the order.

Note

If you've started the fulfillment process of an order and need to return at a later time to complete the fulfillment, then the order is no longer located in Prepare for shipping. When an order is being fulfilled it's displayed in In progress.

Step 2: Print packing slip

After you've packed the order you want to fulfill, you can print a packing slip to include in the shipment.

Note

To print a packing slip, you need to connect to a document printer to your Shopify POS device.

Steps:

1. Using Shopify POS, tap Orders.
2. Tap Shipping > In progress.
3. Tap the order that you want to print a packing slip for.
4. Tap Prepare for shipping.
5. In the Next steps section, tap Print packing slip.
6. Confirm the details of the fulfillment, and tap Print.
7. Tap Fulfill items.

Step 3: Assign shipping information

Before you mark the order as fulfilled and shipped, you need to buy a shipping label, and assign the tracking information to the order. You can complete fulfillment two different ways in Shopify POS:

• You can purchase and print a shipping label using Shopify Shipping in the Shopify POS app.
• You can purchase and print a shipping label using a third-party shipping provider, and manually input the tracking number for the order.

Note

To print a shipping label, you need to use your shipping provider to complete the shipping label purchase, and printing, before you assign the tracking information to the fulfillment using Shopify POS.

Steps: