Updating an order

You can add notes or update customers for existing orders.

Add a note to an order

Order notes appear on an order's details screen, and they're useful for attaching additional information about an order. You might want to attach a note to an order for the following reasons:

  • You’ve refunded or canceled the order.
  • You’ve done an exchange for all or part of the order.
  • Your customer has some additional requirements that you want to record.

The note appears on the order details screen. You can edit the note by tapping Edit beside ORDER NOTES.

Add, delete, or change the customer for an order

You can adjust the customer information on a POS order.

To change the customer on an order, you need to delete the current customer and then add the correct customer.

You can also edit information about the customer by tapping the customer's name.


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