Multiple and partial payments

If a customer can't pay for their whole order, then the Shopify POS app enables you to accept partial payments in store. You can retrieve the order later and collect the remaining balance from the customer by using a payment method of their choice.

Accept multiple payment methods

You can accept more than one payment method for an order.

Steps:

  1. In the Select payment option dialog, tap the customer's first method of payment.

  2. Enter the amount that the customer is paying using the selected payment method, and then tap Accept or Charge to add the payment.

  3. Tap Add payment and choose a second payment method. The screen shows the amount still outstanding.

  4. If the customer wants to use a third payment method as well, then tap the payment amount to bring up the keyboard and enter a smaller amount.

  5. When full amount of the order has been entered, tap Done.

Accept the first partial payment

  1. In the Select payment option dialog, tap Split payment.

  2. Enter the amount that the customer wants to pay and tap Done.

  3. Tap the customer's chosen method of payment and complete the payment.

  4. On the Split payment screen, tap Done.

  5. Tap Mark as partially paid.

  6. Optional: Complete any tasks related to the transaction, such as adding customer information, printing the receipt, or adding a note to the order.

  7. Tap Done.

Collect another payment on a partially-paid order

From the Shopify POS Orders screen, tap any order to see its status. Partially-paid orders have a Partially paid label.

You can process some or all of the outstanding payment on a partially-paid order.

Steps:

  1. On the order, tap Collect payment.

  2. Enter the amount that the customer wants to pay and tap Done.

  3. Tap the customer's chosen method of payment and complete the payment.

  4. Tap Done.

  5. Complete the transaction:

    • If this is the final payment, then tap Done.
    • If there is an outstanding balance, then tap Mark as partially paid.
  6. Tap Done.

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