Multiple and partial payments

If a customer can't pay for their whole order, then the Shopify POS app lets you to accept partial payments in store. You can retrieve the order later, and collect the remaining balance, from the customer by using a payment method of their choice.

Accept split payment methods for an entire order

You can accept more than one payment method for an order.

Steps:

Complete these steps as required.

  1. In the Select payment option dialog, tap Split payment.

  2. For the first payment, enter the amount that the customer is paying.

  3. Select the payment method, and then complete the payment.

  4. For the next payment, enter the amount that the customer is paying.

  5. Tap the next payment method, and then complete the payment.

  6. Tap Done.

Accept the first partial payment

  1. In the Select payment option dialog, tap Split payment.

  2. Enter the amount that the customer is paying using the selected payment method.

  3. Tap the customer's chosen method of payment, and then complete the payment.

  4. Tap Mark as partially paid.

  5. Confirm the transaction details, and tap Mark as partial.

  6. Optional: Complete any tasks related to the transaction, such as adding customer information, printing the receipt, or adding a note to the order.

  7. Tap Done.

Collect another payment on a partially-paid order

From the Shopify POS Orders screen, tap any order to see its status. Partially-paid orders have a Partially paid label.

You can process some or all of the outstanding payment on a partially-paid order.

Steps:

  1. On the order, tap Collect payment.

  2. Enter the amount that the customer wants to pay.

  3. Select the payment method, and then complete the payment.

  4. Tap Done.

  5. Complete the transaction:

    • If this is the final payment, then tap Done.
    • If there is an outstanding balance, then tap Mark as partially paid.
  6. Tap Done.

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