Support for the SFN app
If you need help with the Shopify Fulfillment Network (SFN), then where you can go to get support depends on the issue that you're encountering.
Get support for the SFN app
If your issue is related to the SFN app, your Shopify admin, or syncing your inventory and orders, then contact Shopify support.
Get support for Flexport
If your issue is related to shipping and fulfillment of your inventory, then refer to Flexport's support guides. If you can't resolve your issue with the provided guides, then log in to your Flexport account, and then click Talk to Support.