Display Shop Promise delivery dates in email notifications

Shop Promise delivery dates are displayed in order confirmation emails for eligible deliveries that are estimated to be delivered in five or less calendar days domestically in the United States.

If you've previously customized your order confirmation email, then Shop Promise delivery dates aren't automatically included in order confirmation emails. To include Shop Promise delivery dates in your email notifications, you need to manually customize the email template.

Customize the order confirmation email notification

If you're comfortable reading and editing HTML and Liquid code, then you can customize the email notification by following the steps below.


  1. From your Shopify admin, go to Settings > Notifications.
  2. Click Order confirmation.
  3. Click Edit code.
  4. In the email body, find the line that contains {{ shipping_method.title }}.
  5. Replace the line that contains {{ shipping_method.title }} with the following code:
{% if delivery_promise_branded_shipping_line %}
  {{ delivery_promise_branded_shipping_line }}
{% else %}
  {{ shipping_method.title }}
{% endif %}
  1. Click Save.

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