Fulfillment priority settings for Shopify Fulfillment Network

Orders are assigned to locations based on the fulfillment priority. If you have inventory that's managed by Shopify Fulfillment Network (SFN) and other locations, then you need to define the priority in which locations are checked for inventory when an order is placed.

If you need to manually adjust the locations for an order, then follow these best practices:

  • Whenever possible, try to assign the order to a single location.
  • If you need to assign a line item to a location that has enough inventory, then don't split line items between locations.
  • If an item is oversold, then assign the order to the priority location where the item is stocked.

For example, your locations might be set in the following fulfillment priority order:

  1. Shopify Fulfillment Network
  2. Home Office
  3. Retail Storefront

In this example, the Shopify Fulfillment Network has first priority for incoming orders that include products that are assigned to its location.

When you create a draft order, make sure that you manually select the fulfillment center that you want to fulfill the order. For example, if you want to fulfill your draft order at SFN, then make sure to manually select SFN as your fulfillment location.

For more information about setting your fulfillment priority, refer to Set the priority of locations for fulfilling orders.

Ready to start selling with Shopify?

Try it free