Manage your contact preferences for Shopify Fulfillment Network

Note

This guide is for merchants who started using the Shopify Fulfillment Network (SFN) before January 30, 2024. The Shopify Fulfillment Network app has been rebuilt to offer fulfillment solutions in partnership with Flexport. If you use the new SFN app, then refer to the new SFN guide.

You can specify which staff members receive email notifications about Shopify Fulfillment Network (SFN). Staff members can be assigned to the following topics:

• Inbound Transfers audits
• inventory issues
• order holds
• order forecasting
• returns
• special project requests

Steps:

1. From your Shopify admin, click Settings > Apps and sales channels.

2. From the Apps and sales channels page, click Shopify Fulfillment Network.

3. Click Open app.

4. Click Settings.

5. Click Manage account.

6. In the Contacts section, click Manage.

7. To assign the staff member to the topic, in the dialog, select a staff member from the drop-down menu next to each topic .

8. Click Save.