Supported label printers

Before you can buy shipping labels, you need to choose the label printer that you want to use. You can do this on the Shipping settings page in your Shopify admin. For best results, Shopify recommends using supported hardware to print your shipping labels. Shopify supports the following label printers:

  • Dymo LabelWriter 4XL
  • Rollo label printer
  • Brother QL-111ONWB
  • standard desktop printers

Dymo LabelWriter 4XL

You can use the Dymo LabelWriter 4XL to print the shipping labels you buy in Shopify. It connects to your computer by USB. You can buy the Dymo LabelWriter 4XL at the Shopify Hardware Store.

To learn more about the Dymo LabelWriter 4XL printer, refer to Dymo's support page.

Installation and setup in Mac OS X

Before you can use the Dymo printer on Mac OS X, you need to download and install DYMO Label™ v8.6.1 drivers for Mac.

Steps:

  1. Open your web browser.

  2. Navigate to Dymo's website.

  3. Click Support > Downloads: Software, Drivers & User Guides:

    Label printer - dymo support

  4. Click Download under the DYMO Label™ v8.6.1 for Mac section to download the drivers for your printer:

    Label printer - dymo driver

  5. After the download is complete, open the DLS8Setup.8.6.1.dmg file to install Dymo's Label Software.

  6. Follow the instructions in the installer.

  7. Plug your printer in to your computer using the included USB cable, and connect its power adapter. After you turn on the printer, your computer will detect it automatically.

Installation and setup in Windows 10

To install the Dymo printer in Windows 10, plug your printer in to your computer using the included USB cable, and connect its power adapter. After you turn on the printer, your computer will detect it automatically and download the required device drivers. You can confirm that your printer has been installed.

Steps:

  1. Open your computer's Control panel.

  2. Click Hardware and Sound.

  3. Click Devices.

  4. In the Printers & Scanners section, confirm that Dymo LabelWriter 4XL appears in the list of printers:

    Label printer - dymo windows settings

Rollo label printer

You can use the Rollo label printer to print the shipping labels you buy in Shopify. It connects to your computer by USB and doesn't require toner or ink to print. You can buy the Rollo label printer at the Shopify Hardware Store.

To learn more about the Rollo label printer, see Rollo's support portal.

Set up your Rollo label printer

Steps:

  1. If the printer switch is set to On, turn it off by pressing the switch located on the back of the printer.

  2. Connect the power cable to your Rollo label printer.

  3. Connect the other end of the power cable to your power adapter, and connect the adapter to a power outlet.

  4. Connect the USB cable to your printer, and the other end to your computer.

  5. Insert the labels into the printer with the label side facing up.

  6. Adjust the tabs so that they hold the labels in place.

  7. Turn the power switch to On.

  8. Press and hold the purple button at the top of the label printer until you hear a beep, then let go. Your printer will automatically detect the label type and size.

Installation in Mac OS X

Steps:

  1. Visit Rollo's website to download the correct driver for your computer.

  2. Find and open the installation package on your computer.

  3. In the dialog, double-click Rollo Printer_V1.4.pkg:

    Rollo printer package

  4. Follow the instructions in the installer, then click Close.

  5. After you turn on the printer, your computer will detect it automatically.

Installation in Windows

Steps:

  1. Visit Rollo's website to download the correct driver for your computer.

  2. Find and open the installation package on your computer.

  3. Follow the instructions in the installer.

  4. In Windows, go to Control panel > Devices and Printers.

  5. Right click Rollo Printer.

  6. In the dialog, click Advanced.

  7. From the Paper Size drop-down menu, select your label size.

  8. Click OK to save your settings.

Brother QL-111ONWB label printer

You can use the Brother label printer to print your Shopify Shipping labels from the Shopify admin or the Shopify app. The printer supports USB, wi-fi, and Bluetooth connectivity. You can buy the Brother label printer at the Shopify Hardware Store.

To learn more about the Brother label printer, see the Brother support portal.

Set up your Brother label printer

Steps:

  1. Make sure that the power switch located on the back of the printer is set to Off.

  2. Connect the power cable to your Brother label printer, then plug the other end into a grounded AC power outlet.

  3. Pull the levers on both sides of the printer to open the label compartment.

  4. Place the label roll into the spool guide. Make sure that the spool arms are firmly seated in their mounts.

  5. Feed the label roll through the label printer. Keep the label roll straight to avoid skewed labels or label jams.

  6. Close the label compartment.

  7. Press the power button to turn the label printer On.

  8. Press the feed button to align the end of the label roll.

Connect your Brother label printer to your desktop computer

The Brother QL-111ONWB label printer supports USB, wi-fi, and Bluetooth connectivity.

Steps:

  1. Connect the label printer to your computer with the provided USB cable.

  2. Visit Brother's website to download the label printer software installer.

  3. Find and open the installer on your computer.

  4. Follow the installer's instructions. You can choose the connection method for your label printer during the installation.

Connect your Brother label printer to your iOS device

The Brother QL-111ONWB label printer supports USB, wi-fi, and Bluetooth connectivity. To connect the printer to your iOS device:

Standard desktop printer

You can also use a standard desktop printer to print shipping labels that you buy through Shopify. To install your printer, follow the instructions that came along with it. If you need help installing your printer, then you can contact the support channels listed in your printer's instructions.

Ready to start selling with Shopify?

Try it free