Shipping carriers and example rates
Depending on your Shopify plan and the order you're shipping, you might be eligible for reduced shipping rates from USPS, UPS, DHL Express, and Canada Post. After you've set up shipping label printing in your Shopify admin, you can view and compare calculated shipping rates from an order's Fulfillment page.
The following table shows the maximum discount available by carrier for 2019:
| Shipping carrier | Basic | Shopify | Advanced | |
|---|---|---|---|---|
| USPS | Domestic shipping | Up to 15% | Up to 90% | Up to 90% |
| International shipping | Up to 21.7% | Up to 21.7% | Up to 21.7% | |
| UPS | Domestic shipping | Up to 60% | Up to 61% | Up to 61% |
| International shipping | Up to 73% | Up to 73% | Up to 73% | |
| Standard shipping to Canada | Up to 33% | Up to 33% | Up to 33% | |
| DHL | International shipping | Up to 64% | Up to 72% | Up to 74% |
| Canada Post | Domestic shipping | Up to 20% | Up to 26.7% | Up to 40.7% |
| Shipping to the US | Up to 11.9% | Up to 19.1% | Up to 19.8% | |
| International shipping | Up to 31.3% | Up to 37.5% | Up to 40.8% | |
For more detailed examples of domestic and international carrier rates for 2019, select a carrier and see below.
Cubic pricing with USPS Priority Mail
USPS offers discounted rates on Priority Mail for packages and envelopes that weigh less than 20 pounds and that measure less than 0.5 cubic feet in volume. Consider using cubic pricing if you typically send small and heavy products such as weights or coffee beans.
If Shopify calculates a cubic price that's higher than the regular Priority Mail price, then Shopify selects the cheaper rate.
Calculating cubic pricing for packages
Use the following formula to calculate the cubic volume of a package. If the amount is less or equal than 0.5 cubic feet, then the package uses cubic rates. All measurements must be in inches.
Length (in inches) x Width (in inches) x Height (in inches) / 1728 = cubic feet
For example, you can apply the formula to a standard adult shoe box:
14" x 8" x 5" / 1728 = 0.4 cubic feet
This package is less than 0.5 cubic feet and qualifies for cubic rates.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| Cubic volume | Weight | Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan |
|---|---|---|---|---|---|
| 0.1 6 in x 6 in x 4 in |
Light (1 lbs) | $8.00 | $7.65 | $7.65 | $7.65 |
| Medium (5 lbs) | $13.70 | $10.33 | $7.65 | $7.65 | |
| Heavy (10 lbs) | $26.85 | $19.51 | $7.65 | $7.65 | |
| 0.4 12 in x 9 in x 6 in |
Light (1 lbs) | $8.00 | $7.65 | $7.65 | $7.65 |
| Medium (5 lbs) | $13.70 | $10.33 | $9.50 | $9.50 | |
| Heavy (10 lbs) | $26.85 | $19.51 | $9.50 | $9.50 |
Calculating cubic pricing for soft-pack and padded envelopes
USPS offers separate cubic pricing for soft-pack and padded envelopes. You can add small boxes to an envelope as long as the envelope keeps its flat shape. Expandable envelopes don't qualify for the envelope pricing and need to use cubic pricing for packages instead.
Use the following formula to determine if an empty envelope or soft-pack qualifies for cubic pricing. If the amount is less than 36 inches, then cubic pricing applies.
Length (in inches) + Width (in inches) = Total package length
Domestic shipping with USPS
You can ship domestically using Priority, Priority Express, and First Class mail types.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| Priority Mail | 1-3 business days | Ship orders within the U.S. |
| Priority Mail Express* | 1-2 business days | The fastest way to ship orders within the U.S. |
| First-Class Package Service | 2-3 business days | An economical way to ship small packages within the U.S. |
| First-Class Mail | 2-3 business days | Ship letters and postcards. |
| Parcel Select Ground | 2-8 business days | A reliable and economical way to ship less-than-urgent deliveries and oversized packages. Available online only. |
| Media Mail | 2-10 business days | A cost effective way to send media (books, music, and other media) For more information, see the USPS approved list for media mail. |
* Guaranteed delivery
Priority Mail rates
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $8.00 | $7.65 | $7.65 | $7.65 |
| Medium (3 lbs) | $11.95 | $9.26 | $9.26 | $9.26 |
| Heavy (5 lbs) | $13.70 | $10.33 | $10.33 | $10.33 |
Priority Express Mail rates
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $36.60 | $32.11 | $32.11 | $32.11 |
| Medium (3 lbs) | $47.10 | $40.43 | $40.43 | $40.43 |
| Heavy (5 lbs) | $57.20 | $49.01 | $49.01 | $49.01 |
First-Class Package Service rates
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| 1-4 oz. | $3.78 | $2.76 | $2.76 | $2.76 |
| 5-12 oz. | $4.53 | $3.28 | $3.28 | $3.28 |
| 13 oz. | $5.93 | $5.12 | $5.12 | $5.12 |
| 14-15.99 oz. | Available only online | $5.12 | $5.12 | $5.12 |
Parcel Select Ground rates
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $7.95 | $7.50 | $7.50 | $7.50 |
| Medium (3 lbs) | $11.90 | $9.06 | $9.06 | $9.06 |
| Heavy (5 lbs) | $13.14 | $10.13 | $10.13 | $10.13 |
| Heavier (15 lbs) | $32.49 | $26.54 | $26.54 | $26.54 |
Media Mail rates
USPS Media Mail only accepts certain items, such as books, music, and other media. Media that contains advertising isn't allowed. For more information, see the USPS' approved list for Media Mail.
Media Mail rates are based on the weight of the package and not on the destination.
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lb) | $2.75 | $2.75 | $2.75 | $2.75 |
| Medium (3 lbs) | $3.79 | $3.79 | $3.79 | $3.79 |
International shipping with USPS
You can ship internationally using First Class Package International and Priority Mail International mail types.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| First-Class Package International Service | Varies | An economical way to ship small packages internationally. |
| Priority Mail International | 6-10 business days | Ship orders internationally to 190 countries. |
| Priority Mail Express International* | 3-5 business days | The fastest way to ship orders internationally to 190 countries. |
* Guaranteed delivery
First-Class Package International Service rates
Sample shipment from N.Y. to Toronto with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $17.25 | $15.20 | $15.20 | $15.20 |
| Medium (3 lbs) | $26.25 | $23.99 | $23.99 | $23.99 |
Priority Mail International rates
Sample shipment from N.Y. to Toronto with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| USPS Flat rate box (small) | $26.85 | $26.18 | $25.84 | $25.50 |
Contact information
If you are using USPS with Shopify Shipping and you need help, you can contact:
| Situation | Contact |
|---|---|
| Get help before you buy a label. | Shopify Support |
| Get assistance after buying a label, such as rerouting a package. | 1-800-275-8777 Monday - Friday 8:00 am - 8:30 pm ET Saturday 8:00 am - 6:00 pm ET TDD/TTY Relay: Call 1-800-877-8339. Ask for 1-800-275-8777. |
| Submit a claim. |
USPS claims To learn more about submitting a claim to USPS, see, Submit a claim. |
| Dispute a shipping adjustment. | Send an email to VerifyPostageHelp@usps.com. |
Domestic shipping with UPS
You can ship domestically using UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2nd Day Air®, UPS 3 Day Select®, and UPS Ground.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| UPS Ground®* | 1-5 business days | An economical way to ship small packages within the U.S. |
| UPS 3 Day Select®* | 3 business days | Ship orders within the U.S. |
| UPS 2nd Day Air®* | 2 business days | Ship orders quickly within the U.S. that don't require overnight service. |
| UPS Next Day Air Saver®* | Next business day (Afternoon) | Ship orders within the U.S. that need to arrive in the afternoon of the next business day. |
| UPS Next Day Air®* | Next business day | A way to ship orders that need to arrive the next business day. |
| UPS Next Day Air Early®* | Next business day (Morning) | Ship orders that need to arrive in the morning of the next business day. |
* Guaranteed delivery
UPS Next Day Air® rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $63.00 | $33.13 | $32.80 | $32.47 |
| Medium (3 lbs) | $77.31 | $38.71 | $38.32 | $37.94 |
| Heavy (5 lbs) | $85.50 | $44.29 | $43.85 | $43.40 |
UPS Next Day Air Saver® rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $56.32 | $27.13 | $26.86 | $26.59 |
| Medium (3 lbs) | $69.05 | $40.23 | $32.38 | $32.06 |
| Heavy (5 lbs) | $82.28 | $47.90 | $37.91 | $37.52 |
UPS Second Day Air® rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $22.47 | $10.88 | $10.77 | $10.66 |
| Medium (3 lbs) | $26.42 | $13.43 | $13.30 | $13.16 |
| Heavy (5 lbs) | $34.18 | $15.99 | $15.83 | $15.67 |
UPS 3 Day Select® rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $16.70 | $9.14 | $9.14 | $9.14 |
| Medium (3 lbs) | $20.47 | $11.06 | $11.06 | $11.06 |
| Heavy (5 lbs) | $25.00 | $12.12 | $12.12 | $12.12 |
UPS Ground rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $11.04 | $8.31 | $8.31 | $8.31 |
| Medium (3 lbs) | $11.95 | $9.45 | $9.45 | $9.45 |
| Heavy (5 lbs) | $13.75 | $10.33 | $10.33 | $10.33 |
International shipping with UPS
You can ship internationally using UPS Worldwide Express®, UPS Worldwide Saver, UPS World Expedited®, and UPS Standard to Canada.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| UPS Standard* | Day definite by date scheduled | Ship less-urgent orders to Canada. |
| UPS Worldwide Expedited* | 2-5 business days | Ship less-urgent small packages to 220 countries. |
| UPS Worldwide Saver* | 1-3 business days (End of Day) | Ship international orders quickly. |
| UPS Worldwide Express* | 1-3 business days (Morning) | Ship international orders quickly to 120 countries. |
| UPS Worldwide Express Plus* | 1-3 business days (Early Morning) | Ship international orders quickly to 55 countries. |
* Guaranteed delivery
UPS Worldwide Express® rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from N.Y. to London with Shopify Shipping:
| Weight | List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan |
|---|---|---|---|---|
| Light (1 lbs) | $102.68 | $39.61 | $39.61 | $39.61 |
| Medium (3 lbs) | $136.10 | $47.78 | $47.78 | $47.78 |
| Heavy (5 lbs) | $184.52 | $55.94 | $55.94 | $55.94 |
UPS Worldwide Saver rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from N.Y. to London with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $101.54 | $35.61 | $35.61 | $35.61 |
| Medium (3 lbs) | $134.59 | $43.78 | $43.78 | $43.78 |
| Heavy (5 lbs) | $182.47 | $51.94 | $51.94 | $51.94 |
UPS World Expedited® rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from N.Y. to United Kingdom with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $93.22 | $34.34 | $34.34 | $34.34 |
| Medium (3 lbs) | $126.64 | $40.34 | $40.34 | $40.34 |
| Heavy (5 lbs) | $169.06 | $46.35 | $46.35 | $46.35 |
UPS Standard to Canada rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from N.Y. to Toronto with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $20.31 | $15.74 | $15.74 | $15.74 |
| Medium (3 lbs) | $22.73 | $17.55 | $17.55 | $17.55 |
| Heavy (5 lbs) | $25.73 | $19.94 | $19.94 | $19.94 |
Contact information
If you are using UPS with Shopify Shipping and you need help, you can contact:
| Situation | Contact |
|---|---|
| Get help before you buy a label. | Shopify Support |
| Get assistance after buying a label, such as rerouting a package. | Shopify Support |
| Submit a claim. | Send an email to Shopify Shipping Support. To learn more about submitting a claim for a UPS shipment, see Submit a claim. |
| Dispute a shipping adjustment. | Shopify Support |
If you purchased a label using your own UPS account and not using Shopify Shipping, you need to contact UPS directly:
UPS Support (US)
Domestic orders: 1-800-742-5877
International orders: 1-800-782-7892
TDD/TTY: 1-800-833-0056
International rates with DHL Express
You can ship internationally with DHL Express Worldwide.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| DHL Express Worldwide * | 2-5 business days | Ship time-sensitive international orders to 220 countries. |
* Guaranteed delivery
DHL Express Worldwide rates
The example rates below don't include taxes or fuel surcharges.
| Destination | Weight | List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan |
|---|---|---|---|---|---|
| Canada | Light (1 lbs) | $77.78 | $40.55 | $28.54 | $26.28 |
| Medium (3 lbs) | $95.69 | $48.26 | $33.96 | $31.28 | |
| Heavy (5 lbs) | $113.61 | $59.61 | $41.95 | $38.63 | |
| London | Light (1 lbs) | $100.24 | $48.74 | $34.30 | $31.59 |
| Medium (3 lbs) | $136.15 | $65.10 | $48.81 | $42.19 | |
| Heavy (5 lbs) | $178.27 | $86.22 | $60.68 | $55.88 | |
| Australia | Light (1 lbs) | $108.02 | $53.96 | $37.97 | $34.98 |
| Medium (3 lbs) | $147.15 | $76.05 | $53.52 | $49.29 | |
| Heavy (5 lbs) | $182.67 | $101.32 | $71.30 | $65.67 | |
| Hong Kong SAR China | Light (1 lbs) | $90.93 | $51.98 | $36.58 | $33.69 |
| Medium (3 lbs) | $125.75 | $72.07 | $50.72 | $46.72 | |
| Heavy (5 lbs) | $159.04 | $90.52 | $63.70 | $58.67 |
Contact information
If you are using DHL Express with Shopify Shipping and you need help, you can contact:
| Situation | Contact |
|---|---|
| Get help before you buy a label. | Shopify Support |
| Get assistance after buying a label, such as rerouting a package. | Shopify Support | Submit a claim. | Send an email to Shopify Shipping Support. To learn more about submitting a claim for a DHL Express shipment, see Submit a claim. |
| Dispute a shipping adjustment. | Shopify Support |
Domestic shipping with Canada Post
You can ship domestically using Expedited Parcel, Xpresspost, and Priority mail types.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| Expedited Parcel | 1-7 business days | An economical way to ship packages within Canada. |
| Xpresspost | 1-2 business days | Ship documents and parcels quickly within Canada. |
| Priority | Next business day | Canada Post's fastest domestic delivery for time-sensitive documents and parcels. |
Expedited Parcel rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from Toronto to Calgary with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $14.66 | $13.50 | $12.99 | $12.54 |
| Light (1.0 kg) | $15.59 | $14.26 | $13.68 | $13.11 |
| Medium (3 kg) | $19.14 | $17.57 | $16.88 | $16.20 |
| Heavy (5 kg) | $22.32 | $20.55 | $19.74 | $19.01 |
Xpresspost rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from Toronto to Calgary with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $16.37 | $15.25 | $14.89 | $14.60 |
| Light (1.0 kg) | $21.68 | $20.18 | $19.80 | $19.55 |
| Medium (3 kg) | $39.93 | $37.41 | $36.84 | $36.22 |
| Heavy (5 kg) | $50.91 | $47.78 | $47.21 | $46.56 |
Priority rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from Toronto to Calgary with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $41.77 | $39.26 | $38.57 | $37.86 |
| Light (1.0 kg) | $42.65 | $39.79 | $39.10 | $38.38 |
| Medium (3 kg) | $57.21 | $53.37 | $52.22 | $51.08 |
| Heavy (5 kg) | $70.79 | $65.92 | $64.32 | $62.86 |
USA shipping with Canada Post
Canada Post offers a range of different options for shipping to the United States, including Xpresspost USA and Expedited Parcel USA.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| Small Packet™ USA - Air | 5-8 business days | An economical way to ship small and lightweight (under 1 kg) packages to the U.S. |
| Tracked Packet™ - USA | 4-7 business days | Ship small and lightweight (under 1 kg) items faster to the U.S. |
| Expedited Parcel™ - USA | 4-7 business days | Ship bigger and heavier (under 30 kg) parcels to the U.S. |
| Xpresspost™ - USA | 2-3 business days | Canada Post's fastest option for shipping orders to the U.S. |
Xpresspost USA rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from Toronto to New York with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $30.25 | $28.16 | $27.39 | $26.84 |
| Light (1.0 kg) | $32.64 | $30.63 | $29.48 | $29.10 |
| Medium (3 kg) | $39.80 | $37.28 | $37.06 | $36.54 |
| Heavy (5 kg) | $51.29 | $48.07 | $44.89 | $44.74 |
Expedited Parcel USA rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from Toronto to New York with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $19.72 | $18.53 | $18.26 | $18.17 |
| Light (1.0 kg) | $21.44 | $20.20 | $19.58 | $19.22 |
| Medium (3 kg) | $26.75 | $25.21 | $24.74 | $24.68 |
| Heavy (5 kg) | $32.11 | $29.89 | $29.48 | $29.42 |
International rates with Canada Post
Canada Post offers Xpresspost International for international shipping.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| Small Packet™ International - Surface or Air | Air: 6-10 business days Surface: 1-3 months | An economical way to ship less-urgent small and lightweight (under 2 kg) items internationally. |
| International Parcel™ - Surface or Air | Air: 12+ business days Surface: 1-3 months | An economical way to ship less-urgent large and heavy items internationally. Ship to countries that don't offer Xpresspost - International. |
| Tracked Packet™ - International | 6-10 business days | A way to ship small and lightweight (under 2 kg) items to 31 countries. |
| Xpresspost™ - International | 4-7 business days | Canada Post's fastest shipping option to 70+ countries. |
Xpresspost International rates
The example rates below don't include taxes or fuel surcharges.
Sample shipment from Toronto to London with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $65.06 | $60.56 | $51.27 | $50.17 |
| Light (1.0 kg) | $72.81 | $67.86 | $62.40 | $57.05 |
| Medium (3 kg) | $105.01 | $97.70 | $89.09 | $83.78 |
| Heavy (5 kg) | $147.27 | $133.78 | $120.75 | $112.90 |
Contact information
If you are using Canada Post with Shopify Shipping and you need help, then see the following table.
| Situation | Contact |
|---|---|
| Get help before you buy a label. | Shopify Support |
| Get assistance after buying a label, such as rerouting a package. | Canada Post Support |
| Submit a claim. | Canada Post claims |
| Dispute a shipping adjustment. | Canada Post Support |