Shipping carriers and example rates
Depending on your Shopify plan and the order you're shipping, you are be eligible for reduced shipping rates from USPS, UPS, DHL Express, and Canada Post. After you've set up shipping label printing in your Shopify admin, you can view and compare calculated shipping rates from an order's Fulfillment page.
The following table lists the highest possible savings available with Shopify Shipping by shipping carrier:
| Shipping carrier | Maximum possible discount |
|---|---|
| UPS | Up to 55% |
| USPS | Up to 27% |
| DHL Express | Up to 72% |
| Canada Post | Up to 23% |
For more detailed examples of domestic and international carrier rates for 2019, select a carrier and see below.
Domestic shipping with USPS
You can ship domestically using Priority, Priority Express, and First Class mail types.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| Priority Mail | 1-3 business days | Ship orders within the U.S. |
| Priority Mail Express * | 1-2 business days | Fastest way to ship orders within the U.S. |
| First-Class Package Service | 2-3 business days | An economical way to ship small packages within the U.S. |
| First-Class Mail | 2-3 business days | Ship letters and postcards. |
* Guaranteed delivery
Priority Mail rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $8.00 | $7.65 | $7.65 | $7.65 |
| Medium (3 lbs) | $11.95 | $9.26 | $9.26 | $9.26 |
| Heavy (5 lbs) | $13.70 | $10.33 | $10.33 | $10.33 |
Priority Express Mail rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $36.60 | $32.11 | $32.11 | $32.11 |
| Medium (3 lbs) | $47.10 | $40.43 | $40.43 | $40.43 |
| Heavy (5 lbs) | $57.20 | $49.01 | $49.01 | $49.01 |
First-Class Package Service rates
The example rates below do not include taxes, or fuel surcharges.
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| 1-4 oz. | $3.78 | $2.76 | $2.76 | $2.76 |
| 5-12 oz. | $4.53 | $3.28 | $3.28 | $3.28 |
| 13 oz. | $5.93 | $5.12 | $5.12 | $5.12 |
International shipping with USPS
You can ship internationally using First Class Package International and Priority Mail International mail types.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| First-Class Package International Service | Varies | Ship small packages internationally. |
| Priority Mail International | 6-10 business days | Ship orders internationally to 190 countries. |
| Priority Mail Express International * | 3-5 business days | Fastest way to ship orders internationally to 190 countries. |
* Guaranteed delivery
First-Class Package International Services rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Toronto with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $17.25 | $16.39 | $16.39 | $16.39 |
| Medium (3 lbs) | $26.25 | $24.94 | $24.94 | $24.94 |
Priority Mail International rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Toronto with Shopify Shipping:
| Walk-in rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| USPS Flat rate box (medium) | $26.85 | $26.18 | $25.84 | $25.50 |
Contact information
If you are using USPS with Shopify Shipping and you need help, you can contact:
| Situation | Contact |
|---|---|
| Get help before you buy a label. | Shopify Support |
| Get assistance after buying a label, such as rerouting a package. | 1-800-275-8777 Monday - Friday 8:00 am - 8:30 pm ET Saturday 8:00 am - 6:00 pm ET TDD/TTY Relay: Call 1-800-877-8339. Ask for 1-800-275-8777. |
| Submit a claim. |
USPS claims To learn more about submitting a claim to USPS, see, Submit a claim. |
| Dispute a shipping adjustment. | Send an email to VerifyPostageHelp@usps.com. |
Domestic shipping with UPS
You can ship domestically using UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2nd Day Air®, UPS 3 Day Select®, and UPS Ground.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| UPS Ground®* | 1-5 business days | An economical way to ship small packages within the U.S. |
| UPS 3 Day Select®* | 3 business days | Ship orders within the U.S. |
| UPS 2nd Day Air®* | 2 business days | Ship orders quickly within the U.S. that do not require overnight service. |
| UPS Next Day Air Saver®* | Next business day (Afternoon) | Ship orders within the U.S. that need to arrive in the afternoon of the next business day. |
| UPS Next Day Air®* | Next business day | A way to ship orders that need to arrive the next business day. |
| UPS Next Day Air Early®* | Next business day (Morning) | Ship orders that need to arrive in the morning of the next business day. |
* Guaranteed delivery
UPS Next Day Air® rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $63.31 | $36.72 | $31.97 | $30.39 |
| Medium (3 lbs) | $77.69 | $45.06 | $39.23 | $37.29 |
| Heavy (5 lbs) | $85.82 | $49.78 | $43.34 | $41.19 |
UPS Next Day Air Saver® rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $56.53 | $32.79 | $28.55 | $27.13 |
| Medium (3 lbs) | $69.37 | $40.23 | $35.03 | $33.30 |
| Heavy (5 lbs) | $82.58 | $47.90 | $41.70 | $39.64 |
UPS Second Day Air® rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $22.66 | $13.14 | $12.12 | $11.56 |
| Medium (3 lbs) | $26.94 | $15.63 | $14.41 | $13.74 |
| Heavy (5 lbs) | $34.81 | $20.19 | $18.62 | $17.75 |
UPS 3 Day Select® rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $16.08 | $11.26 | $11.23 | $11.23 |
| Medium (3 lbs) | $19.77 | $13.84 | $13.34 | $12.85 |
| Heavy (5 lbs) | $24.21 | $16.95 | $16.34 | $15.74 |
UPS Ground rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Chicago with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $9.36 | $8.42 | $8.42 | $8.42 |
| Medium (3 lbs) | $11.14 | $10.03 | $10.03 | $10.03 |
| Heavy (5 lbs) | $12.27 | $11.04 | $11.04 | $11.04 |
International shipping with UPS
You can ship internationally using UPS Worldwide Express®, UPS Worldwide Saver, UPS World Expedited®, and UPS Standard to Canada.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| UPS Standard* | Day definite by date scheduled | Ship less-urgent orders to Canada and Mexico only. |
| UPS Worldwide Expedited* | 2-5 business days | Ship less-urgent small packages to 220 countries. |
| UPS Worldwide Saver* | 1-3 business days (End of Day) | Ship international orders quickly. |
| UPS Worldwide Express* | 1-3 business days (Morning) | Ship international orders quickly to 120 countries. |
| UPS Worldwide Express Plus* | 1-3 business days (Early Morning) | Ship international orders quickly to 55 countries. |
* Guaranteed delivery
UPS Worldwide Express® rates
The example rates below don't include taxes, or fuel surcharges.
Sample shipment from N.Y. to London with Shopify Shipping:
| Weight | List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan |
|---|---|---|---|---|
| Light (1 lbs) | $102.90 | $55.57 | $48.88 | $46.31 |
| Medium (3 lbs) | $136.38 | $73.65 | $64.78 | $61.37 |
| Heavy (5 lbs) | $184.89 | $99.84 | $87.82 | $83.20 |
UPS Worldwide Saver rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to London with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $101.83 | $54.99 | $48.37 | $45.82 |
| Medium (3 lbs) | $134.97 | $72.88/td> | $64.11 | $60.74 |
| Heavy (5 lbs) | $183.00 | $98.82 | $86.93 | $82.35 |
UPS World Expedited® rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to United Kingdom with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $94.29 | $50.92 | $44.79 | $42.43/td> |
| Medium (3 lbs) | $128.22 | $69.24 | $60.90 | $57.70 |
| Heavy (5 lbs) | $171.00 | $92.34 | $81.23 | $76.95 |
UPS Standard to Canada rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from N.Y. to Toronto with Shopify Shipping:
| List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Light (1 lbs) | $20.98 | $20.98 | $20.98 | $20.98 |
| Medium (3 lbs) | $23.40 | $20.98 | $20.98 | $20.98 |
| Heavy (5 lbs) | $26.58 | $23.12 | $22.33 | $21.53 |
Contact information
If you are using UPS with Shopify Shipping and you need help, you can contact:
| Situation | Contact |
|---|---|
| Get help before you buy a label. | Shopify Support |
| Get assistance after buying a label, such as rerouting a package. | Shopify Support |
| Submit a claim. | Send an email to Shopify Shipping Support. To learn more about submitting a claim for a UPS shipment, see Submit a claim. |
| Dispute a shipping adjustment. | Shopify Support |
If you purchased a label using your own UPS account and not using Shopify Shipping, you need to contact UPS directly:
UPS Support (US)
Domestic orders: 1-800-742-5877
International orders: 1-800-782-7892
TDD/TTY: 1-800-833-0056
International rates with DHL Express
You can ship internationally with DHL Express Worldwide.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| DHL Express Worldwide * | 2-5 business days | Ship time-sensitive international orders to 220 countries. |
* Guaranteed delivery
DHL Express Worldwide rates
The example rates below do not include taxes, or fuel surcharges.
| Destination | Weight | List rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan |
|---|---|---|---|---|---|
| Canada | Light (1 lbs) | $77.78 | $40.55 | $28.54 | $26.28 |
| Medium (3 lbs) | $95.69 | $48.26 | $33.96 | $31.28 | |
| Heavy (5 lbs) | $113.61 | $59.61 | $41.95 | $38.63 | |
| London | Light (1 lbs) | $100.24 | $48.74 | $34.30 | $31.59 |
| Medium (3 lbs) | $136.15 | $65.10 | $48.81 | $42.19 | |
| Heavy (5 lbs) | $178.27 | $86.22 | $60.68 | $55.88 | |
| Australia | Light (1 lbs) | $108.02 | $53.96 | $37.97 | $34.98 |
| Medium (3 lbs) | $147.15 | $76.05 | $53.52 | $49.29 | |
| Heavy (5 lbs) | $182.67 | $101.32 | $71.30 | $65.67 | |
| Hong Kong | Light (1 lbs) | $90.93 | $51.98 | $36.58 | $33.69 |
| Medium (3 lbs) | $125.75 | $72.07 | $50.72 | $46.72 | |
| Heavy (5 lbs) | $159.04 | $90.52 | $63.70 | $58.67 |
Contact information
If you are using DHL Express with Shopify Shipping and you need help, you can contact:
| Situation | Contact |
|---|---|
| Get help before you buy a label. | Shopify Support |
| Get assistance after buying a label, such as rerouting a package. | Shopify Support | Submit a claim. | Send an email to Shopify Shipping Support. To learn more about submitting a claim for a DHL Express shipment, see Submit a claim. |
| Dispute a shipping adjustment. | Shopify Support |
Domestic shipping with Canada Post
You can ship domestically using Expedited Parcel, Xpresspost, and Priority mail types.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| Expedited Parcel | 1-7 business days | An economical way to ship packages within Canada. |
| Xpresspost | 1-2 business days | Ship documents and parcels quickly within Canada. |
| Priority | Next business day | Canada Post's fastest domestic delivery for time-sensitive documents and parcels. |
Expedited Parcel rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from Toronto to Calgary with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $14.66 | $13.50 | $12.99 | $12.54 |
| Light (1.0 kg) | $15.59 | $14.26 | $13.68 | $13.11 |
| Medium (3 kg) | $19.14 | $17.57 | $16.88 | $16.20 |
| Heavy (5 kg) | $22.32 | $20.55 | $19.74 | $19.01 |
Xpresspost rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from Toronto to Calgary with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $16.37 | $15.25 | $14.89 | $14.60 |
| Light (1.0 kg) | $21.68 | $20.18 | $19.80 | $19.55 |
| Medium (3 kg) | $39.93 | $37.41 | $36.84 | $36.22 |
| Heavy (5 kg) | $50.91 | $47.78 | $47.21 | $46.56 |
Priority rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from Toronto to Calgary with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $41.77 | $39.26 | $38.57 | $37.86 |
| Light (1.0 kg) | $42.65 | $39.79 | $39.10 | $38.38 |
| Medium (3 kg) | $57.21 | $53.37 | $52.22 | $51.08 |
| Heavy (5 kg) | $70.79 | $65.92 | $64.32 | $62.86 |
USA shipping with Canada Post
Canada Post offers a range of different options for shipping to the United States, including Xpresspost USA and Expedited Parcel USA.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| Small Packet™ USA - Air | 5-8 business days | An economical way to ship small and lightweight (under 1 kg) packages to the U.S. |
| Tracked Packet™ - USA | 4-7 business days | Ship small and lightweight (under 1 kg) items faster to the U.S. |
| Expedited Parcel™ - USA | 4-7 business days | Ship bigger and heavier (under 30 kg) parcels to the U.S. |
| Xpresspost™ - USA | 2-3 business days | Canada Post's fastest option for shipping orders to the U.S. |
Xpresspost USA rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from Toronto to New York with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $30.25 | $28.16 | $27.39 | $26.84 |
| Light (1.0 kg) | $32.64 | $30.63 | $29.48 | $29.10 |
| Medium (3 kg) | $39.80 | $37.28 | $37.06 | $36.54 |
| Heavy (5 kg) | $51.29 | $48.07 | $44.89 | $44.74 |
Expedited Parcel USA rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from Toronto to New York with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $19.72 | $18.53 | $18.26 | $18.17 |
| Light (1.0 kg) | $21.44 | $20.20 | $19.58 | $19.22 |
| Medium (3 kg) | $26.75 | $25.21 | $24.74 | $24.68 |
| Heavy (5 kg) | $32.11 | $29.89 | $29.48 | $29.42 |
International rates with Canada Post
Canada Post offers Xpresspost International for international shipping.
| Shipping Service | Delivery Timeline | Description |
|---|---|---|
| Small Packet™ International - Surface or Air |
Air: 6-10 business days Surface: 1-3 Months |
An economical way to ship less-urgent small and lightweight (under 2 kg) items internationally. |
| International Parcel™ - Surface or Air |
Air: 12+ business days Surface: 1-3 Months |
An economical way to ship less-urgent large and heavy items internationally. Ship to countries that don't offer Xpresspost - International. |
| Tracked Packet™ - International | 6-10 business days | A way to ship small and lightweight (under 2 kg) items to 31 countries. |
| Xpresspost™ - International | 4-7 business days | Canada Post's fastest shipping option to 70+ countries. |
Xpresspost International rates
The example rates below do not include taxes, or fuel surcharges.
Sample shipment from Toronto to London with Shopify Shipping:
| 2018 retail rate | Basic Shopify plan | Shopify plan | Advanced Shopify plan | |
|---|---|---|---|---|
| Very Light (0.5 kg) | $65.06 | $60.56 | $51.27 | $50.17 |
| Light (1.0 kg) | $72.81 | $67.86 | $62.40 | $57.05 |
| Medium (3 kg) | $105.01 | $97.70 | $89.09 | $83.78 |
| Heavy (5 kg) | $147.27 | $133.78 | $120.75 | $112.90 |
Contact information
If you are using Canada Post with Shopify Shipping and you need help, you can contact:
| Situation | Contact |
|---|---|
| Get help before you buy a label. | Shopify Support |
| Get assistance after buying a label, such as rerouting a package. | Shopify Support |
| Submit a claim. | Canada Post claims |
| Dispute a shipping adjustment. | Canada Post Support |