Shipping carriers and example rates

Depending on your Shopify plan and the order you're shipping, you might be eligible for reduced shipping rates from USPS, UPS, DHL Express, and Canada Post. After you've set up shipping label printing in your Shopify admin, you can view and compare calculated shipping rates from an order's Fulfillment page.

The following table shows the maximum discount available by carrier for 2019:

Shipping carrier Basic Shopify Advanced
USPS Domestic shipping Up to 15% Up to 90% Up to 90%
International shipping Up to 21.7% Up to 21.7% Up to 21.7%
UPS Domestic shipping Up to 42% Up to 49.5% Up to 52%
International shipping Up to 46% Up to 52.5% Up to 55%
Standard shipping to Canada Up to 13% Up to 16% Up to 19%
DHL International shipping Up to 64% Up to 72% Up to 74%
Canada Post Domestic shipping Up to 20% Up to 26.7% Up to 40.7%
Shipping to the US Up to 11.9% Up to 19.1% Up to 19.8%
International shipping Up to 31.3% Up to 37.5% Up to 40.8%

For more detailed examples of domestic and international carrier rates for 2019, select a carrier and see below.

Cubic pricing with USPS Priority Mail

USPS offers discounted rates on Priority Mail for packages and envelopes that weigh less than 20 pounds and that measure less than 0.5 cubic feet in volume. Consider using cubic pricing if you typically send small and heavy products such as weights or coffee beans.

If Shopify calculates a cubic price that's higher than the regular Priority Mail price, then Shopify selects the cheaper rate.

Calculating cubic pricing for packages

Use the following formula to calculate the cubic volume of a package. If the amount is less or equal than 0.5 cubic feet, then the package uses cubic rates. All measurements must be in inches.

Length (in inches) x Width (in inches) x Height (in inches) / 1728 = cubic feet

For example, you can apply the formula to a standard adult shoe box:

14" x 8" x 5" / 1728 = 0.4 cubic feet

This package is less than 0.5 cubic feet and qualifies for cubic rates.

Sample shipment from N.Y. to Chicago with Shopify Shipping:

Cubic volume Weight Walk-in rate Basic Shopify plan Shopify plan Advanced
Shopify plan
0.1
6 in x 6 in x 4 in
Light (1 lbs) $8.00 $7.65 $7.65 $7.65
Medium (5 lbs) $13.70 $10.33 $7.65 $7.65
Heavy (10 lbs) $26.85 $19.51 $7.65 $7.65
0.4
12 in x 9 in x 6 in
Light (1 lbs) $8.00 $7.65 $7.65 $7.65
Medium (5 lbs) $13.70 $10.33 $9.50 $9.50
Heavy (10 lbs) $26.85 $19.51 $9.50 $9.50

Calculating cubic pricing for soft-pack and padded envelopes

USPS offers separate cubic pricing for soft-pack and padded envelopes. You can add small boxes to an envelope as long as the envelope keeps its flat shape. Expandable envelopes don't qualify for the envelope pricing and need to use cubic pricing for packages instead.

Use the following formula to determine if an empty envelope or soft-pack qualifies for cubic pricing. If the amount is less than 36 inches, then cubic pricing applies.

Length (in inches) + Width (in inches) = Total package length

Domestic shipping with USPS

You can ship domestically using Priority, Priority Express, and First Class mail types.

Shipping Service Delivery Timeline Description
Priority Mail 1-3 business days Ship orders within the U.S.
Priority Mail Express* 1-2 business days The fastest way to ship orders within the U.S.
First-Class Package Service 2-3 business days An economical way to ship small packages within the U.S.
First-Class Mail 2-3 business days Ship letters and postcards.
Parcel Select Ground 2-8 business days A reliable and economical way to ship less-than-urgent deliveries and oversized packages. Available online only.
Media Mail 2-10 business days A cost effective way to send media (books, music, and other media) For more information, see the USPS approved list for media mail.

* Guaranteed delivery

Priority Mail rates

Sample shipment from N.Y. to Chicago with Shopify Shipping:

Walk-in rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $8.00 $7.65 $7.65 $7.65
Medium (3 lbs) $11.95 $9.26 $9.26 $9.26
Heavy (5 lbs) $13.70 $10.33 $10.33 $10.33

Priority Express Mail rates

Sample shipment from N.Y. to Chicago with Shopify Shipping:

Walk-in rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $36.60 $32.11 $32.11 $32.11
Medium (3 lbs) $47.10 $40.43 $40.43 $40.43
Heavy (5 lbs) $57.20 $49.01 $49.01 $49.01

First-Class Package Service rates

Sample shipment from N.Y. to Chicago with Shopify Shipping:

Walk-in rate Basic Shopify plan Shopify plan Advanced Shopify plan
1-4 oz. $3.78 $2.76 $2.76 $2.76
5-12 oz. $4.53 $3.28 $3.28 $3.28
13 oz. $5.93 $5.12 $5.12 $5.12
14-15.99 oz. Available only online $5.12 $5.12 $5.12

Parcel Select Ground rates

Sample shipment from N.Y. to Chicago with Shopify Shipping:

Walk-in rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $7.95 $7.50 $7.50 $7.50
Medium (3 lbs) $11.90 $9.06 $9.06 $9.06
Heavy (5 lbs) $13.14 $10.13 $10.13 $10.13
Heavier (15 lbs) $32.49 $26.54 $26.54 $26.54

Media Mail rates

USPS Media Mail only accepts certain items, such as books, music, and other media. Media that contains advertising isn't allowed. For more information, see the USPS' approved list for Media Mail.

Media Mail rates are based on the weight of the package and not on the destination.

Walk-in rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lb) $2.75 $2.75 $2.75 $2.75
Medium (3 lbs) $3.79 $3.79 $3.79 $3.79

International shipping with USPS

You can ship internationally using First Class Package International and Priority Mail International mail types.

Shipping Service Delivery Timeline Description
First-Class Package International Service Varies An economical way to ship small packages internationally.
Priority Mail International 6-10 business days Ship orders internationally to 190 countries.
Priority Mail Express International* 3-5 business days The fastest way to ship orders internationally to 190 countries.

* Guaranteed delivery

First-Class Package International Service rates

Sample shipment from N.Y. to Toronto with Shopify Shipping:

Walk-in rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $17.25 $15.20 $15.20 $15.20
Medium (3 lbs) $26.25 $23.99 $23.99 $23.99

Priority Mail International rates

Sample shipment from N.Y. to Toronto with Shopify Shipping:

Walk-in rate Basic Shopify plan Shopify plan Advanced Shopify plan
USPS Flat rate box (small) $26.85 $26.18 $25.84 $25.50

Contact information

If you are using USPS with Shopify Shipping and you need help, you can contact:

Situation Contact
Get help before you buy a label. Shopify Support
Get assistance after buying a label, such as rerouting a package. 1-800-275-8777
Monday - Friday 8:00 am - 8:30 pm ET
Saturday 8:00 am - 6:00 pm ET
TDD/TTY Relay: Call 1-800-877-8339. Ask for 1-800-275-8777.
Submit a claim. USPS claims
To learn more about submitting a claim to USPS, see, Submit a claim.
Dispute a shipping adjustment. Send an email to VerifyPostageHelp@usps.com.

Domestic shipping with UPS

You can ship domestically using UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2nd Day Air®, UPS 3 Day Select®, and UPS Ground.

Shipping Service Delivery Timeline Description
UPS Ground®* 1-5 business days An economical way to ship small packages within the U.S.
UPS 3 Day Select®* 3 business days Ship orders within the U.S.
UPS 2nd Day Air®* 2 business days Ship orders quickly within the U.S. that don't require overnight service.
UPS Next Day Air Saver®* Next business day (Afternoon) Ship orders within the U.S. that need to arrive in the afternoon of the next business day.
UPS Next Day Air®* Next business day A way to ship orders that need to arrive the next business day.
UPS Next Day Air Early®* Next business day (Morning) Ship orders that need to arrive in the morning of the next business day.

* Guaranteed delivery

UPS Next Day Air® rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from N.Y. to Chicago with Shopify Shipping:

List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $63.31 $36.72 $31.97 $30.39
Medium (3 lbs) $77.69 $45.06 $39.23 $37.29
Heavy (5 lbs) $85.82 $49.78 $43.34 $41.19

UPS Next Day Air Saver® rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from N.Y. to Chicago with Shopify Shipping:

List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $56.53 $32.79 $28.55 $27.13
Medium (3 lbs) $69.37 $40.23 $35.03 $33.30
Heavy (5 lbs) $82.58 $47.90 $41.70 $39.64

UPS Second Day Air® rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from N.Y. to Chicago with Shopify Shipping:

List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $22.66 $13.14 $12.12 $11.56
Medium (3 lbs) $26.94 $15.63 $14.41 $13.74
Heavy (5 lbs) $34.81 $20.19 $18.62 $17.75

UPS 3 Day Select® rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from N.Y. to Chicago with Shopify Shipping:

List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $16.08 $11.26 $11.23 $11.23
Medium (3 lbs) $19.77 $13.84 $13.34 $12.85
Heavy (5 lbs) $24.21 $16.95 $16.34 $15.74

UPS Ground rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from N.Y. to Chicago with Shopify Shipping:

List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $9.36 $8.42 $8.42 $8.42
Medium (3 lbs) $11.14 $10.03 $10.03 $10.03
Heavy (5 lbs) $12.27 $11.04 $11.04 $11.04

International shipping with UPS

You can ship internationally using UPS Worldwide Express®, UPS Worldwide Saver, UPS World Expedited®, and UPS Standard to Canada.

Shipping Service Delivery Timeline Description
UPS Standard* Day definite by date scheduled Ship less-urgent orders to Canada and Mexico only.
UPS Worldwide Expedited* 2-5 business days Ship less-urgent small packages to 220 countries.
UPS Worldwide Saver* 1-3 business days (End of Day) Ship international orders quickly.
UPS Worldwide Express* 1-3 business days (Morning) Ship international orders quickly to 120 countries.
UPS Worldwide Express Plus* 1-3 business days (Early Morning) Ship international orders quickly to 55 countries.

* Guaranteed delivery

UPS Worldwide Express® rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from N.Y. to London with Shopify Shipping:

Weight List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $102.90 $55.57 $48.88 $46.31
Medium (3 lbs) $136.38 $73.65 $64.78 $61.37
Heavy (5 lbs) $184.89 $99.84 $87.82 $83.20

UPS Worldwide Saver rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from N.Y. to London with Shopify Shipping:

List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $101.83 $54.99 $48.37 $45.82
Medium (3 lbs) $134.97 $72.88/td> $64.11 $60.74
Heavy (5 lbs) $183.00 $98.82 $86.93 $82.35

UPS World Expedited® rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from N.Y. to United Kingdom with Shopify Shipping:

List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $94.29 $50.92 $44.79 $42.43
Medium (3 lbs) $128.22 $69.24 $60.90 $57.70
Heavy (5 lbs) $171.00 $92.34 $81.23 $76.95

UPS Standard to Canada rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from N.Y. to Toronto with Shopify Shipping:

List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Light (1 lbs) $20.98 $20.98 $20.98 $20.98
Medium (3 lbs) $23.40 $20.98 $20.98 $20.98
Heavy (5 lbs) $26.58 $23.12 $22.33 $21.53

Contact information

If you are using UPS with Shopify Shipping and you need help, you can contact:

Situation Contact
Get help before you buy a label. Shopify Support
Get assistance after buying a label, such as rerouting a package. Shopify Support
Submit a claim. Send an email to Shopify Shipping Support.
To learn more about submitting a claim for a UPS shipment, see Submit a claim.
Dispute a shipping adjustment. Shopify Support

If you purchased a label using your own UPS account and not using Shopify Shipping, you need to contact UPS directly:

UPS Support (US)

Domestic orders: 1-800-742-5877

International orders: 1-800-782-7892

TDD/TTY: 1-800-833-0056

International rates with DHL Express

You can ship internationally with DHL Express Worldwide.

Shipping Service Delivery Timeline Description
DHL Express Worldwide * 2-5 business days Ship time-sensitive international orders to 220 countries.

* Guaranteed delivery

DHL Express Worldwide rates

The example rates below don't include taxes or fuel surcharges.

Destination Weight List rate Basic Shopify plan Shopify plan Advanced Shopify plan
Canada Light (1 lbs) $77.78 $40.55 $28.54 $26.28
Medium (3 lbs) $95.69 $48.26 $33.96 $31.28
Heavy (5 lbs) $113.61 $59.61 $41.95 $38.63
London Light (1 lbs) $100.24 $48.74 $34.30 $31.59
Medium (3 lbs) $136.15 $65.10 $48.81 $42.19
Heavy (5 lbs) $178.27 $86.22 $60.68 $55.88
Australia Light (1 lbs) $108.02 $53.96 $37.97 $34.98
Medium (3 lbs) $147.15 $76.05 $53.52 $49.29
Heavy (5 lbs) $182.67 $101.32 $71.30 $65.67
Hong Kong SAR China Light (1 lbs) $90.93 $51.98 $36.58 $33.69
Medium (3 lbs) $125.75 $72.07 $50.72 $46.72
Heavy (5 lbs) $159.04 $90.52 $63.70 $58.67

Contact information

If you are using DHL Express with Shopify Shipping and you need help, you can contact:

Situation Contact
Get help before you buy a label. Shopify Support
Get assistance after buying a label, such as rerouting a package. Shopify Support
Submit a claim. Send an email to Shopify Shipping Support.
To learn more about submitting a claim for a DHL Express shipment, see Submit a claim.
Dispute a shipping adjustment. Shopify Support

Domestic shipping with Canada Post

You can ship domestically using Expedited Parcel, Xpresspost, and Priority mail types.

Shipping Service Delivery Timeline Description
Expedited Parcel 1-7 business days An economical way to ship packages within Canada.
Xpresspost 1-2 business days Ship documents and parcels quickly within Canada.
Priority Next business day Canada Post's fastest domestic delivery for time-sensitive documents and parcels.

Expedited Parcel rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from Toronto to Calgary with Shopify Shipping:

2018 retail rate Basic Shopify plan Shopify plan Advanced Shopify plan
Very Light (0.5 kg) $14.66 $13.50 $12.99 $12.54
Light (1.0 kg) $15.59 $14.26 $13.68 $13.11
Medium (3 kg) $19.14 $17.57 $16.88 $16.20
Heavy (5 kg) $22.32 $20.55 $19.74 $19.01

Xpresspost rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from Toronto to Calgary with Shopify Shipping:

2018 retail rate Basic Shopify plan Shopify plan Advanced Shopify plan
Very Light (0.5 kg) $16.37 $15.25 $14.89 $14.60
Light (1.0 kg) $21.68 $20.18 $19.80 $19.55
Medium (3 kg) $39.93 $37.41 $36.84 $36.22
Heavy (5 kg) $50.91 $47.78 $47.21 $46.56

Priority rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from Toronto to Calgary with Shopify Shipping:

2018 retail rate Basic Shopify plan Shopify plan Advanced Shopify plan
Very Light (0.5 kg) $41.77 $39.26 $38.57 $37.86
Light (1.0 kg) $42.65 $39.79 $39.10 $38.38
Medium (3 kg) $57.21 $53.37 $52.22 $51.08
Heavy (5 kg) $70.79 $65.92 $64.32 $62.86

USA shipping with Canada Post

Canada Post offers a range of different options for shipping to the United States, including Xpresspost USA and Expedited Parcel USA.

Shipping Service Delivery Timeline Description
Small Packet™ USA - Air 5-8 business days An economical way to ship small and lightweight (under 1 kg) packages to the U.S.
Tracked Packet™ - USA 4-7 business days Ship small and lightweight (under 1 kg) items faster to the U.S.
Expedited Parcel™ - USA 4-7 business days Ship bigger and heavier (under 30 kg) parcels to the U.S.
Xpresspost™ - USA 2-3 business days Canada Post's fastest option for shipping orders to the U.S.

Xpresspost USA rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from Toronto to New York with Shopify Shipping:

2018 retail rate Basic Shopify plan Shopify plan Advanced Shopify plan
Very Light (0.5 kg) $30.25 $28.16 $27.39 $26.84
Light (1.0 kg) $32.64 $30.63 $29.48 $29.10
Medium (3 kg) $39.80 $37.28 $37.06 $36.54
Heavy (5 kg) $51.29 $48.07 $44.89 $44.74

Expedited Parcel USA rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from Toronto to New York with Shopify Shipping:

2018 retail rate Basic Shopify plan Shopify plan Advanced Shopify plan
Very Light (0.5 kg) $19.72 $18.53 $18.26 $18.17
Light (1.0 kg) $21.44 $20.20 $19.58 $19.22
Medium (3 kg) $26.75 $25.21 $24.74 $24.68
Heavy (5 kg) $32.11 $29.89 $29.48 $29.42

International rates with Canada Post

Canada Post offers Xpresspost International for international shipping.

Shipping Service Delivery Timeline Description
Small Packet™ International - Surface or Air Air: 6-10 business days Surface: 1-3 months An economical way to ship less-urgent small and lightweight (under 2 kg) items internationally.
International Parcel™ - Surface or Air Air: 12+ business days Surface: 1-3 months An economical way to ship less-urgent large and heavy items internationally. Ship to countries that don't offer Xpresspost - International.
Tracked Packet™ - International 6-10 business days A way to ship small and lightweight (under 2 kg) items to 31 countries.
Xpresspost™ - International 4-7 business days Canada Post's fastest shipping option to 70+ countries.

Xpresspost International rates

The example rates below don't include taxes or fuel surcharges.

Sample shipment from Toronto to London with Shopify Shipping:

2018 retail rate Basic Shopify plan Shopify plan Advanced Shopify plan
Very Light (0.5 kg) $65.06 $60.56 $51.27 $50.17
Light (1.0 kg) $72.81 $67.86 $62.40 $57.05
Medium (3 kg) $105.01 $97.70 $89.09 $83.78
Heavy (5 kg) $147.27 $133.78 $120.75 $112.90

Contact information

If you are using Canada Post with Shopify Shipping and you need help, you can contact:

Situation Contact
Get help before you buy a label. Shopify Support
Get assistance after buying a label, such as rerouting a package. Shopify Support
Submit a claim. Canada Post claims
Dispute a shipping adjustment. Canada Post Support

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