Shipping zones

The regions and countries that you ship to are known as shipping zones. Each shipping zone includes shipping rates that apply to customers whose addresses are within that zone. You can see your current shipping zones and shipping rates on the Shipping page in your Shopify admin.

Create a new shipping zone

Steps:

  1. In the Zones and rates section, click Add shipping zone:

  2. In the Zone name section, enter a name for your new shipping zone:

  3. Click Add countries in the Countries section.

  4. Select the countries that you want to include in the shipping zone, and then click Add:

    If you select a large region like North America or Europe, then the shipping zone will include all the countries within that region. You can remove specific countries or regions using the checkboxes beside them.

  5. If you want to limit the shipping zone to certain areas within a country, then you can click Edit beside the region that you want to change:

    You can add or remove specific states or provinces using the checkboxes beside them, then click Done:

  6. If you want to add a manual shipping rate to the shipping zone, then click Add rate for the type of rate that you want to create:

    You can add shipping rates later if you want.

  7. When you're done, click Save. The new shipping zone will appear on the Shipping settings page in your Shopify admin.

Add or remove a country or region from an existing shipping zone

Steps:

  1. In the Zones and rates section, click Edit for the shipping zone that you want to change:

  2. In the Countries section, click Add countries to add a new country to the shipping zone, or click the x icon beside a country to remove it from the shipping zone:

  3. When you're done, click Save.

Delete a shipping zone from your shipping list

If you don't want to ship to customers in a certain zone any more, then you can delete that shipping zone from your shipping list. When you delete a shipping zone, it also deletes all the shipping rates you've set for that zone.

Steps:

  1. In the Zones and rates section, click Edit next to the shipping zone that you want to delete:

  2. Click Delete zone.

  3. Click Delete shipping zone to confirm:

Creating shipping zones based on postcode or zip code

There are apps that you can use to organize your shipping zones according to postal codes or ZIP codes. Visit the app store to find out what's available.

Next steps

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