Uploading and managing files
You can upload, manage, and delete files from the Files page in your Shopify admin.
Files on the Files page can include:
- images and videos used in your theme, blog posts, and pages
- images and videos used in your products and collections
- files and videos that you want to make available for customers to download
- images and files connected to metafields
You can also upload files when you're editing your theme, when you're creating metafields, or when you're using the rich text editor to edit theme content, a page, a blog post, a product description, or a collection description. The files you upload display on your Files page.
To access the Files page, go to Content > Files.
On this page
File requirements
You can upload files to the Files page in your Shopify admin. Files must meet the following requirements:
Image file requirements
Attribute | Requirement |
---|---|
File size | Maximum of 20 MB (megabytes) |
Resolution | Maximum of 20 MP (megapixels) |
Aspect ratio | Between 100:1 and 1:100 |
File formats | JPEG, PNG, WEBP, HEIC, and GIF |
Video file requirements
Attribute | Requirement |
---|---|
File size | Maximum of 1 GB (gigabyte) |
Resolution | Maximum resolution of 4K |
Video length | Maximum video length of 10 minutes |
File formats | MOV and MP4 |
Generic file requirements
Generic files can be any file other than HTML, and are intended for downloading by the customer.
Attribute | Requirement |
---|---|
File size | Maximum of 20 MB |
File formats | Any file type except HTML |
File format requirements
If you're on a paid plan, then you can upload any file format other than HTML.
If you're on a trial plan, then you can upload only the following file formats:
- JS
- CSS
- GIF
- JPEG
- PNG
- JSON
- CSV
- WebP
- HEIC
You also need to verify your email address before you can upload PDF files.
If you're on a trial plan and you want to upload other file formats, then check and update your plan.
Different parts of your store, such as your theme, pages, and blogs, only support certain file formats. For more information about supported file formats, refer to the following resources:
- Using the rich text editor: for pages, blog posts, product and collection descriptions, and theme elements
- Uploading media: for images and videos in your theme
Upload a file on the Files page
You can upload files to Shopify on the Files page. You can then use the uploaded files across your Shopify admin, including as brand images, product media, and metaobjects.
Steps:
Search and filter the file list
You can filter the file list or search for a file from the Files page or in the File picker.
You can filter your files in the following ways:
- Search file attributes, including file names and types, using the search bar
- Filter by size using the File size drop-down menu
- Filter by type using the File type drop-down menu
- Filter by file reference using the Used in drop-down menu
Steps:
Save filter view
If you need to perform the same searches or filter by the same terms regularly, then you can save the filters as views so that they're more easily accessible. Saved views are added as tabs at the top of the Files page. You can click the tab to filter the files using the saved filter parameters.
Steps:
Change the sort order of the file list
By default, files are listed from newest to oldest based on the date that they were uploaded.
If you want to change the sort order, then you can sort your files by date added, by size, or alphabetically by file name.