Uploading and managing files

You can upload, manage, and delete files from the Files page in your Shopify admin.

Files on the Files page can include the following:

  • images and videos used in your theme, blog posts, and pages
  • images and videos used in your product and collection descriptions
  • files and videos that you want to make available for customers to download
  • images and files connected to Metafields

You can also upload files when you're editing your theme, when you're creating Metafields, or when you're using the rich text editor to edit theme content, a page, a blog post, a product description, or a collection description. The files you upload will appear on your Files page.

To access the Files page, go to Settings > Files.

File requirements

You can upload files to the Files page in your Shopify admin. Files must meet the following requirements:

Image file requirements

File requirements for images
Attribute Requirement
File size Maximum of 20 MB (megabytes)
Resolution Maximum of 20 MP (megapixels)
Aspect ratio Between 100:1 and 1:100
File formats JPEG, PNG, WEBP, HEIC, and GIF

Video file requirements

File requirements for videos
Attribute Requirement
File size Maximum of 1 GB (gigabyte)
Resolution Maximum resolution of 4K
Video length Maximum video length of 10 minutes
File formats MOV and MP4

Generic file requirements

Generic files can be any file other than HTML, and are intended for downloading by the customer.

File requirements for generic files
Attribute Requirement
File size Maximum of 20 MB
File formats Any file type except HTML

File format requirements

If you're on a paid plan, then you can upload any file format other than HTML.

If you're on a trial plan, then you can upload only the following file formats:

  • JS
  • CSS
  • GIF
  • JPEG
  • PNG
  • JSON
  • CSV
  • PDF
  • WebP
  • HEIC

You also need to verify your email address before you can upload PDF files.

If you're on a trial plan and you want to upload other file formats, then check and update your plan.

Different parts of your store, such as your theme, pages, and blogs, only support certain file formats. For more information about supported file formats, refer to the following resources:

Upload a file on the Files page

You can upload files to Shopify on the Files page.

If you want to make a file available for customers to download, and then you need to upload it on the Files page in Shopify and then add a link to it in page content or in your online store navigation.

Steps:

  1. Click Upload files.

  2. Select up to 20 files to upload, and then click Open.

Filter the file list

You can filter the file list or search for a file from the Files page or in the File picker.

You can filter your files in the following ways:

If you need to perform the same searches or filter by the same terms regularly, then you can save the filters.

Filter your files using the Filter files bar

By using the Filter files bar, you can search for a specific file name or for files of a certain type, such as images or videos, or sort your files by name or size.

  • In the Filter files bar, enter all or part of a file name, or enter the file extension that you're looking for (for example, .jpg or .pdf), or
  • Use the File type drop-down menu to select the type of file you're looking for.

Filter your files by size

Steps:

  1. Click File size.

  2. Using the Min size and Max size fields, enter either the minimum size of file that you want to view, the maximum size of file that you want to view, or both.

Save filters

If you need to perform the same searches or filter by the same terms regularly, then you can save the filters so that they're easily accessible. Saved filters are added as tabs at the top of the Files page. You can click on the tab to filter the files using the saved filter parameters.

Steps:

  1. Filter your files using the Filter files bar, the File size filter, or both.

  2. Click Save filters.

  3. In the Save as field, enter a name for your saved filters.

  4. Click Save filters.

Change the sort order of the file list

By default, files are listed from newest to oldest based on the date that they were uploaded.

If you want to change the sort order, then you can sort your files by date added, by size, or alphabetically by file name.

Steps:

  1. Click Sort, then select an option from the list.

Make a file available for download

If you want to make a file available for download, then you can upload it using the Files page, then add a link to it in a page's content or in your online store navigation. You can copy a link to the file to your clipboard by clicking the Link button beside the file.

Original media downloads

Shopify's Imagery service manages your images and videos to ensure the best possible format is displayed at the appropriate place in your online store.

You can download the original, unoptimized file to your device using the download button in the Preview and edit window.

Steps:

  1. Click the desired file, or use the filters to sort or locate a specific media file.
  2. Click the download button. The original format saves to your device.

Edit a file

If you need to make changes to an image or a document, use document editing software, and then upload the file again.

When you're previewing images and videos on the Files page, you can add alt text to improve SEO and to describe the image for customers using screen readers as well as update the cover image for videos.

When you’re previewing images, you can add a focal point to designate the most important part of the image and to help themes crop it more intelligently.

Delete a file

You can delete one or more files from the Files page. Learn more about bulk actions.

Steps:

  1. Select the checkbox beside the file that you want to delete. You can select multiple files at once.

  2. Click Delete, and then click Delete again to confirm.

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