Log in to the Shopify app using biometrics
You can set up biometrics to log in to the Shopify app. By using biometrics, you can quickly log in by scanning your face or fingerprint to manage your Shopify store, ensuring the security of your store's data.
The Shopify app doesn't store your biometrics. Rather, it uses the biometric settings already configured on your mobile device.
If you encounter issues with your biometric authentication, then you can still log in to your store without using biometrics. When prompted to unlock using biometrics, click Use login to login with a password.
On this page
Set up biometrics on the Shopify app
If you don't have biometrics set up on your mobile device, then you need to set it up first. Every mobile device is different so you'll need to review the settings on your mobile device to set up biometrics.
iPhone and Android phone
From the Shopify app, tap
> Settings.In the App settings section, tap Security.
Tap Unlock with Face ID or Unlock with fingerprint to activate the setting.
Authenticate by scanning your face or fingerprint.
Tap to select the Auto-lock timing. You can choose from the following timeframes:
- Immediately
- After 1 minute
- After 2 minutes
- After 5 minutes
- After 10 minutes
iPhone and Android tablet
- From your Shopify app, tap Settings.
- In the App settings section, tap Security.
- Tap Unlock with Face ID or Unlock with fingerprint to activate the setting.
- Authenticate by scanning your face or fingerprint.
- Tap to select the Auto-lock timing. You can choose from the following timeframes:
- Immediately
- After 1 minute
- After 2 minutes
- After 5 minutes
- After 10 minutes