Monitoring workflows in Shopify Flow

After a workflow runs, you can monitor its performance and behavior. To review your workflow performance, from the Shopify admin go to Apps > Shopify Flow > Activity. The Activity page lists all your workflow instances.

The Activity page displays the following information:

  • the workflows that have run
  • the name of the store the workflow ran in
  • a list of actions taken, if any
  • whether the actions were successfully completed

Viewing the details for a workflow run

To see detailed information about an individual workflow, click the workflow name.

The Status section indicates whether the workflow was completed.

The Actions section indicates how many actions in the workflow were succesfully run. For the full list of actions and whether they were taken, click on X actions succeeded.

The Run details section displays a preview of the workflow.

  • A green symbol represents conditions that were met and actions that were taken.
  • A gray symbol represents conditions that weren't met and actions that weren't taken.
  • A blue symbol represents a workflow that's been paused by using the Wait action.

Example of a run log for a workflow that adds customer tags based on a customer's lifetime spending

In this example, a customer places an order that brings their total amount spent in the store to $976.48. The Order created trigger starts the workflow and checks the total amount spent. The total amount spent isn't equal to or greater than $1000, so the workflow proceeds to the next condition. The next condition, greater than or equal to $700, is met. The workflow takes the action Add customer tags and adds the Silver Tier tag to the customer's profile.

Following the workflow preview, a results section provides additional details.

  • The Started when... section indicates the trigger that started the workflow.
  • The Checked if... section indicates the conditions that were checked and whether the conditions were met.
  • The Did this... section indicates the actions that were taken by the workflow.
  • The Results section displays the following information, accompanied by date and time:

Example of the results section of a run log for a workflow that adds customer tags based on a customer's lifetime spending

Monitoring workflows that use the For each action

Workflows that include the For each action repeat actions several times. Because of this, the following is true for the Activity page for workflows that contain a For each action:

  • The Status and Action sections apply to all the actions taken by the For each action.
  • The Run details section, including the preview of the workflow, apply only to the last action that the For each action has taken.

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