Send internal email

The Send internal email action sends an email from If you have trouble receiving emails from Flow, then verify that your email isn't filtering out emails from this address.

Because variables can't be used to customize the address an email is sent to, the Send internal email action is best used to send emails to staff. To automate emails to customers, use Marketing automations.

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The Send internal email action contains the following fields.

Fields used in the Send internal email action.
Email addressThe email address to which the message is sent. To send emails to multiple people, separate their email addresses with a comma. You can't use variables to customize the email address.
SubjectThe subject of the email.
MessageThe message in the email.


The Send internal email action can be used in any workflow.


Example of a workflow that sends an email when an order worth more than $500 is placed

In this example workflow, an email is sent when an order worth more than $500 is placed.

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