Send internal email
This page was printed on Mar 30, 2023. For the current version, visit https://help.shopify.com/en/manual/shopify-flow/reference/actions/send-email.
The Send internal email action sends an email from flow@shopify.com. If you have trouble receiving emails from Flow, then verify that your email isn't filtering out emails from this address.
Because variables can't be used to customize the address an email is sent to, the Send internal email action is best used to send emails to staff. To automate emails to customers, use Marketing automations.
Fields
The Send internal email action contains the following fields.
| Field | Description |
|---|---|
| Email address | The email address to which the message is sent. To send emails to multiple people, separate their email addresses with a comma. You can't use variables to customize the email address. |
| Subject | The subject of the email. |
| Message | The message in the email. |
Triggers
The Send internal email action can be used in any workflow.
Example
In this example workflow, an email is sent when an order worth more than $500 is placed.