Return approved

The Return approved trigger starts a workflow when a previously open return is approved.

Data provided

The following data is provided to workflows that start with the Return approved trigger.

Data that is provided to workflows with the trigger.
DataDescription
ReturnThe return resource related to the trigger. Allows accessing data on the GraphQL Admin API Return object

Testing the trigger

Before you test the trigger, ensure that you've set up self-serve returns.

Steps:

  1. Create a test customer account for the store that you want to test.
  2. Place an order as the test customer.
  3. In the test customer's account, request a return.

  4. In the Shopify admin, approve the return.

You can also test the trigger by creating a return in the Shopify admin for an order that was fulfilled, which will automatically mark the return as approved.

Actions

This trigger provides a return object, so it lets you use any action that requires a return. In addition, because the return object includes an order, the trigger can be used with any order actions, including:

Orders allow you to access other data such as the customer, so it can be used with customer actions. These include:

Orders also contain lists of data such as line items. Using a For each action, you can loop through these lists and perform actions on each item. For example, you can loop through the line items and add a tag to each product.

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