Stores

View and add stores to your organization from the Stores page.

To access Stores, you need to have the Store management organization-level access.

Store list

Your store list contains all the stores in your organization, including development stores, expansion stores, and stores pending addition to your contract.

Store status

Possible statuses for stores.
Status Description
Active

Active stores are fully created stores that are ready to sell to your customers.

An active store isn't necessarily open to the public. Some setup for a new store might be required, such as adding products, staff, or sales channels.

Pending contract addition

Pending stores are newly created stores that might exceed your contract limits.

Pending stores become active after you've approved any additional charges, and the request has been processed by Shopify. Refer to Add a store below for more detail.

Store type

Possible types of store.
Store type Description
Main store Your main store is the first store opened in your contract, and is considered the primary store for your organization. Financial matters, such as billing, are accessible in the main store. If you need to change the main store in your organization, then contact Shopify Plus Support.
Expansion An expansion store is an additional store opened to complement your main store. This can be for the purposes of selling in different languages or currencies.
Retail only A store created to sell in-person only.
Development A development store created to let merchants experiment with themes, branding, or custom coding. Development stores are not intended for selling products.

Add a store

Usually when you add a store, it's created right away. However, if the requested store might exceed your contract limits, then a trial store is created instead. A request is sent to Shopify Plus to add the additional store, and you'll be prompted to approve an extra fee. Within a few days, your request will be processed and your trial store will be upgraded. You'll be sent an email confirming the change.

When you add a store to an organization, you become the new store's owner.

Steps:

  1. From the Shopify organization admin, click Stores.
  2. Click Add store.
  3. Enter a purpose, name, and URL for the store. The purpose you enter might affect your billing or setup of your store, but won't restrict the features or capabilities of your new store. If you're not sure which option to choose, then contact Shopify Plus Support.
  4. Click Add Store.

You can now log in to the store and start adding details.

Change a store's owner

When you add a store in the Shopify organization admin, you become the store owner. To change a store's owner, you need to use that store's Shopify admin.

Configure store settings

To configure specific settings for a store, such as its payment providers or shipping settings, you need to use that store's Shopify admin.

To make any of the following changes, contact Shopify Plus Support:

  • change a store from development to production
  • change the main store on your Shopify Plus contract
  • deactivate or close a store
  • downgrade your Shopify plan

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