Stores

View and create new stores in your organization from the Stores page.

To access Stores, you need to have the Store management organization-level access.

Store list

Your store list contains all the stores in your organization, including development stores, expansion stores, and stores pending addition to your contract. It displays the store's name, type, primary domain, currency, and active sales channels.

Store status

Possible statuses for stores.
Status Description
Active

Active stores are fully created stores that are ready to sell to your customers.

An active store isn't necessarily open to the public. Some setup for a new store might be required, such as adding products, staff, or sales channels.

Pending contract addition

Pending stores are newly created stores that might exceed your contract limits.

Pending stores become active after you've approved any additional charges, and the request has been processed by Shopify. Refer to Add a store below for more detail.

Store type

Possible types of store.
Store type Description
Billing store Your billing store is the first store opened in your contract, and is considered the primary store for your organization. Financial matters, such as billing, are accessible in the billing store. If you need to change the billing store in your organization, then contact Shopify Plus Support.
Expansion An expansion store is an additional store opened to complement your main store. This can be for the purposes of selling in different languages or currencies.
Retail A store created to sell in-person only.
Members only A store created to sell only to employees or to a select number of members.
Wholesale A store created to sell to other businesses.
Development A development store created to let merchants experiment with themes, branding, or custom coding. Development stores are not intended for selling products.
Other A store created for a reason not included in other store types.

Store details

To view more information on a specific store, click on that store's name on the Stores page. The Store details section provides in-depth information on the store, including the following information:

Information available on the store details page.
Store detail Description
Store type Generally describes the store's purpose. Refer to Store type to learn more.
Store domain Shows the store's current primary domain, and whether there are other domains associated with the store. To change these settings, click Manage domains.
Store currency Shows your store's primary currency, which is used in the store's product prices and report values. To change the currency, click Manage currency.
Enabled currencies Shows the currencies that customers can shop and purchase in. Currencies are displayed only if you sell in multiple currencies. To change your enabled currencies, click Manage enabled currencies.
Store access Shows the number of users in your organization that have access to the store. To see this list, click Manage users. This takes you to the store's Users page, filtered for users with access to this store.
Store owner Shows which user has store owner permissions. The store owner has full permissions within the store and can access its financial information.
Sales channels Shows which channels are currently active in the store, such as Online Store, Facebook, or Instagram. To edit this list, click Manage sales channels.
Current theme Shows what theme is currently published in the store, and provides a preview of the store's appearance for both desktop and mobile. To make changes to the theme, click Manage theme.
Apps Shows the number of apps installed in the store, both public and privately created apps. To make changes to installed apps, click Manage apps.

Create a store

Usually when you create a store, it's added right away. However, if the requested store might exceed your contract limits, then a trial store is created instead. A request is sent to Shopify Plus to add the additional store, and you'll be prompted to approve an extra fee. Within a few days, your request will be processed and your trial store will be upgraded. You'll be sent an email confirming the change.

When you create a store in an organization, you become the new store's owner.

Steps:

  1. From the Shopify organization admin, click Stores.
  2. Click Create store.
  3. Select a purpose for your store, name, and URL for the store. The purpose that you enter might affect the billing or setup of your store, but won't restrict its features or capabilities. If you're not sure which option to choose, then contact Shopify Plus Support.
  4. Optional: Choose apps to preinstall on your new store.
  5. Optional: Import data from another store.
  6. Click Create Store.

You can now log in to the store and start adding details.

Preinstall apps

You can add some apps to your store during the creation process. During the store's creation process, you can install the following apps:

The apps are installed in your new store, but additional setup might be required. Refer to the documentation for each individual app to learn more.

Import store data from another store in your organization

When you create a store, you can import the following data:

  • themes
  • store staff
  • files

Considerations for importing store staff into a new store

Before you import store staff from an existing store, consider the following:

  • Store staff members who have been imported inherit the same permissions that they have in the store that you import them from. If you need to change these permissions, then you can do so after the store is created.
  • Only active, email-verified store staff members appear in the list of staff who can be imported.
  • Store staff members who are not already part of the organization can be added to the organization after you create the store.
  • Store staff members who are managed by user roles in the organization admin do not appear in the list of store staff to import. After the store is created, you can use the organization admin to add store access to the appropriate roles.

Considerations for importing themes into a new store

When you import a theme into a new store, any references to files that are hard-coded in that theme continue to point to the files in the original (existing) store. If a file in the original store is deleted, then the link to that file will be broken in the theme in your new store. To prevent links from being broken, make sure that you import files when you import themes, and that you update any URLs in your theme so that they point to the files in your new store.

Steps:

  1. From the Shopify organization admin, click Stores.
  2. Click Create store.
  3. Select a purpose for your store, name, and URL for the store.
  4. In the Import data from another store section, click Select store.
  5. Select a store to import data from, and then click Done.
  6. To import themes, do the following:
    1. In the Themes section, click Import themes.
    2. Check the themes that you want to import.
    3. Optional: If you don't want to import all the files from the original store, uncheck Import all files from this store.
    4. Click Done.
  7. To import store staff, do the following:
    1. In the Users section, click Import users.
    2. Check the store staff members that you want to import.
    3. Click Done.
  8. Click Create Store.

Change a store's owner

When you add a store in the Shopify organization admin, you become the store owner. To change a store's owner, you need to use that store's Shopify admin.

Configure store settings

To configure specific settings for a store, such as its payment providers or shipping settings, you need to use that store's Shopify admin.

To make any of the following changes, contact Shopify Plus Support:

  • change a store from development to production
  • change the billing store on your Shopify Plus contract
  • deactivate or close a store
  • downgrade your store's Shopify subscription plan

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