Buying a business on Exchange Marketplace

You can use Exchange Marketplace to browse through all of the businesses for sale by a number of categories including, business type and location. Once you find something that seems like a good fit, the buying process begins.

Ensuring that you have an easy, seamless, and secure experience when purchasing a business is our goal. No matter the size of the business you're buying, you'll receive support throughout from the dedicated Exchange accounts team.

Since launching, thousands of a businesses have been sold through our marketplace. Are you new to running an online store? The Shopify Guru team is ready to help by answering any questions you might have.

Process overview

The process of buying a business on Exchange can be complicated, depending on the business involved. But in general, it follows these steps:

  1. Find a listing that interests you.
  2. Message the seller.
  3. When the seller responds, send an offer.
  4. Seller accepts offer.
  5. Seller creates Escrow transaction.
  6. You are notified to accept the terms and submit payment.
  7. Escrow approves the payment.
  8. Seller transfers all assets to you.
  9. Mark all assets as received in Escrow.
  10. Conduct your inspection period.
  11. Mark all assets as accepted in Escrow.
  12. The Shopify Accounts team turns you from staff to the store owner within 3 business days. You will be notified when this ownership transfer is completed.
  13. Your funds will be disbursed to the seller from the Escrow transaction. The Escrow transaction is finalized at this point, and a return or refund is not possible.

Requirements and guidelines

It is our goal to provide a fair and safe environment for anyone who wants to buy or sell a business on Exchange. To help achieve this, we've set the following requirements and guidelines:

  • You must be over 18 years old.
  • If you live in a one of the following countries or regions that Escrow does not support, then you can't use Exchange:
    • Afghanistan, Alabama (United States), Algeria, Angola, Azerbaijan, Belarus, Burundi, Cambodia, Central African Republic, Chad, Congo, The Democratic Republic of the Congo, Cuba, Côte d'Ivoire, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Guinea, Guinea-Bissau, Haiti, Honduras, Islamic Republic of Iran, Iraq, Kazakhstan, Democratic People's Republic of Korea, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Liberia, Libya, Moldova, Myanmar, Nigeria, Pakistan, Panama, Russian Federation, Sierra Leone, Somalia, South Sudan, Sudan, Suriname, Syrian Arab Republic, Tajikistan, Uganda, Ukraine, Uzbekistan, Venezuela, Yemen, Zimbabwe
  • Do not use your Exchange listing to promote services.
  • Do not include your personal email address, phone number, or any other form of contact information in your listing. Buyers should only message you through Exchange.
  • Always have Exchange make store ownership changes for you.
  • Buyers and sellers should only message you through Exchange.
  • All listings should be unique and not copies of existing Exchange listings.
  • Online store templates that are sold on Exchange must be unique. To avoid issues with dissatisfied buyers, it's important that each business sold is not a duplicated version of another one.
  • Unlike regular development online stores made by partners, businesses that are listed on Exchange are not eligible for a revenue share.
  • Don't encourage either party to begin a payment transaction outside of Exchange's payment flow. If a transaction is completed outside of the Exchange Marketplace Escrow.com flow, then Shopify can't help you with any issues that involve that transaction, and it can result in you being permanently banned from using Exchange. Using Escrow.com outside of Exchange to begin a new transaction is considered outside of the authorized Exchange payment flow. All official Exchange transactions will have exchange-payments@shopify.com listed as the broker in the Escrow.com transaction.

Failing to meet any of these requirements and guidelines can result in you being permanently banned from using the Exchange Marketplace.

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