Add a backup authentication method

After you've set up your primary method of two-step authentication, you can set up one or more alternate authentication methods as backup. This is useful when your primary authentication method is unavailable.

In addition, built-in authenticators and some security keys can only be used on the specific device where you set up two-step authentication. If you plan to log in using multiple devices, then make sure that you set up alternate authentication methods to the Security key or Built-in authenticator methods as a backup. This ensures that you aren't prevented from logging in on those other devices.


  1. From your Shopify admin, click your store name in the top-right.
  2. Click Manage account > Security.

  3. In the Two-step authentication section, click Add another method.

  4. Enter your password, and then click Next.

  5. From the Authentication method list, select one of the following options:

  6. Set up the backup two-step authentication according to the method that you selected.

  7. Optional: Set up another backup method using this procedure.

  8. Save your recovery codes in case you lose access to your mobile device. Make sure that you store them in a safe location offline that you can access in multiple ways, such as from your mobile device, your desktop computer, and from a printed document.

The next time you log in to your Shopify admin, you can select which authentication method to use.

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