Managing your billing information

Your bills are paid using your active billing method. Available billing methods include credit card and verified bank account (verified bank accounts are available only to Shopify Plus merchants in the United States). Your credit card needs to allow for recurring payments. At this time, you can't use debit cards to pay for Shopify.

View your current bill

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Bills section, click View outstanding charges.

View your upcoming bill

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Bills section, click View upcoming bill.

View all your billing history

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Bills section, under Recent bills, click View all billing history.

View all charges in a specific time frame

Your bill shows all charges against your Shopify account including subscription fees, app charges, transaction fees, etc.

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. Click View Shopify account summary.

  3. On the Account summary page, click View full statement.

  4. Select the desired time frame using the date picker to view all charges within that time frame.

Update your billing information

Your billing information includes your credit card number and your billing address. If you need to update your billing information, then you can access it from the Settings menu in your admin.

You can pay for your Shopify bills (one-time or recurring) by using PayPal or a valid credit card from Mastercard, Visa, or American Express. Your credit card needs to allow for recurring payments. At this time, you can't use debit cards to pay for Shopify. When paying for your bills using PayPal, you can use PayPal balance, bank accounts, debit cards, or credit cards associated with your PayPal account.

Most of the fees charged by Shopify are recurring payments. Recurring payments occur on a regular cycle. These billing cycles vary and are not all in sync unless, for example, you start on a plan with 30-day billing and install all of your apps on the same day.

If you're based in the United States, are on a Shopify Plus plan, and have a USD bank account that accepts Automated Clearing House (ACH) debits, then you can verify your account to serve as your active payment method. Check with your bank to see if your account accepts ACH debits.

If your store is based in the United States and you have sufficient funds in your Shopify Payments account balance, then Shopify balance is selected as your default payment method for theme purchases and one-time app purchases.

If you are based in France, then you need to use a credit card or a deferred debit card to pay for your Shopify subscription. If you are unsure of the type of card you have, then contact your bank.

Change your credit card details

If your credit card number changes, then make sure that you update it in your Shopify account.

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Billing information section, click Replace credit card.

  3. Update the credit card information, then click Confirm.

Change your billing address

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Billing information section, click Replace credit card.

  3. Update the billing address information fields and click Confirm.

Add a bank account to pay for your bills

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Billing information section, click Add bank account.

  3. Enter the account and routing numbers for the bank account that you want to verify.

  4. Enter the store owner's name, and designate the account type as Personal or Business.

  5. Click Start verification.

  6. After 1-3 business days, Shopify deposits two small amounts (less than $1.00) to your bank account. After these deposits are made to your account, confirm the two amounts by entering them in the two fields that appear in the Billing information section.

  7. If you want to make the verified account your active payment method, then check the box titled Make this bank account my active payment method.

  8. Click Finish verification. If verification is successful, then the bank account shows as Active.

If verification fails, then you receive a message stating that verification for your bank account was unsuccessful. Contact your bank to learn more before trying again.

Change verified bank account information

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Billing information section, click Replace bank account.

  3. Enter the account and routing numbers for the bank account that you want to verify.

  4. Enter the store owner's name, and designate the account type as Personal or Business.

  5. Click Start verification.

  6. After 1-3 business days, Shopify deposits two small amounts (less than $1.00) to your bank account. After these deposits are made to your account, confirm the two amounts by entering them in the two fields that appear in the Billing information section.

  7. If you want to make the verified account your active payment method, then check the box titled Make this bank account my active payment method.

  8. Click Finish verification. If verification is successful, then the bank account shows as Active.

If verification fails, then you receive a message stating that verification for your bank account was unsuccessful. Contact your bank to learn more before trying again.

Ready to start selling with Shopify?

Try it free