Managing your billing information

Your bills are paid using your primary payment method. Available payment methods include credit card and verified bank account (verified bank accounts are available only to Shopify Plus merchants in the United States). Your credit card needs to allow for recurring payments. At this time, you can't use debit cards to pay for Shopify.

View your upcoming bill

You can view any extra charges that will be included in your upcoming bills in the Billing settings page in your Shopify admin. To learn more about how you're billed for these charges, refer to About billing thresholds.

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Bills section, click View details.

View all your billing history

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Bills section, under Recent bills, click View all billing history.

View all charges in a specific time frame

Your bill shows all charges against your Shopify account including subscription fees, app charges, transaction fees, etc.

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. Click View Shopify account summary.

  3. On the Account summary page, click View full statement.

  4. Select a time frame using the date picker to view all charges within that time frame.

Export billing history

If you want to view or save your billing history, then you can export bills to a CSV file.

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Bills section, click View all billing history.

  3. You can export bills in three ways:

    1. Select specific bills by using the checkbox, then clicking Export CSV file.
    2. Export all bills on the current page by clicking Export CSV file, then selecting Current Page.
    3. Export all bills within a date range by clicking Export CSV file, then selecting Invoices by date. You can select any date range within the last two years.
  4. Select a CSV file format, then click Export invoices.

You receive the CSV file in an email sent to the email address that is associated with your staff account.

Payment methods for your Shopify bills

Depending on which region you are in, you can use the following payment methods to pay your Shopify bills.

Credit card

You can pay for your Shopify bills (one-time or recurring) using a valid credit card or co-branded credit-debit card from Mastercard, Visa, or American Express. Your credit card needs to allow for recurring payments. At this time, you can't use standard debit cards to pay your Shopify bills.

If you are based in France, then you need to use a credit card or a deferred debit card to pay for your Shopify subscription. If you are unsure which type of card you have, then contact your bank.

Shopify balance

If your store is based in the United States and you have sufficient funds in your Shopify Payments account balance, then Shopify balance is selected as your default payment method for theme purchases and one-time app purchases. If you want to pay recurring charges using Shopify balance, then you must enable it in your Billing settings.

If the charges exceed the funds in your Shopify Payments account balance, then the payment is not taken from your balance. In this case, the full amount of the bill is charged to the credit card that you have on file.

PayPal

You can pay for your Shopify bills (one-time or recurring) using PayPal. When you pay for your bills using PayPal, you can use PayPal balance, bank accounts, debit cards, or credit cards that are associated with your PayPal account.

ACH debits

If you're based in the United States, are on the Shopify Plus plan, and have a USD bank account that accepts Automated Clearing House (ACH) debits, then you can verify your account to serve as your primary payment method. Check with your bank to see if your account accepts ACH debits.

Update your billing information

Your billing information includes your credit card number and your billing address. If you need to update your billing information, then you can access it from the Settings menu in your admin.

Most of the fees charged by Shopify are recurring payments. Recurring payments occur on a regular cycle. These billing cycles vary and are not all in sync unless, for example, you start on a plan with 30-day billing and install all of your apps on the same day.

Replace your credit card

If your credit card number changes, then make sure that you update it in your Shopify account.

Steps:

  1. From your Shopify admin, click Settings > Billing.

  2. In the Payment methods section, do either of the following:

    • If credit card is the only available payment method, then click Replace credit card.
    • If multiple payment methods are available, click the ... button beside the credit card that you want to change, and then click Replace.
  3. Enter the required information.

  4. Click Replace credit card.

Adding or replacing a bank account

Adding or replacing a bank account is a two-step process. First, you add your bank account information. Then you verify your bank account.

Step 1: Add or replace your bank account information

  1. From your Shopify admin, click Settings > Billing.

  2. In the Payment methods section, do either of the following:

    • To add a new bank account, click Add payment method.
    • To replace a bank account, click the ... button beside the bank account, and then click Replace.
  3. If necessary, from Payment method type, select Bank account.

  4. Enter the account and routing numbers for the bank account that you want to verify.

  5. Enter the store owner's name, and designate the account type as Private or Business.

  6. Click Start verification.

In 1 to 3 business days, Shopify deposits two small amounts (less than $1.00) to your bank account. After these deposits are made to your account, you need to verify your bank account.

Step 2: Verify your bank account

  1. In the Payment methods section, click Complete verification.

  2. Enter the two amounts that were deposited in to your bank account.

  3. If you want to make the verified account your primary payment method, then check Make this bank account my primary payment method.

  4. Click Complete verification.

Results

If verification is successful, then the bank account is listed in the Payment methods section.

If the verification fails, then a message appears above the failed bank account that states that verification for your bank account was unsuccessful. You can either replace or remove the failed bank account. Contact your bank to learn more before trying again.

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