Shopify bill overview
You can find your bills on the Billing page of your Shopify admin. The Billing page includes an overview of your recent bills. You can click a recent bill to view your detailed bill, or to download your bill for your records.
To view the billing profile and receive billing emails, you need the View billing and receive billing emails permission.
On this page
Currency of your Shopify bill
For accounting reasons, most Shopify bills are charged in US dollars. Merchants in some countries can be charged in their local currency.
Charges on your Shopify bill
Your bill might include several types of charges. The following are the most common types of charges:
- Subscription shows the charge for your store's Shopify subscription plan. If you switch your store to a lower subscription plan within a billing cycle, then a subscription credit is applied in this section.
- Apps shows app charges associated with the bill. App charges are set by the app developer. App developers can charge for apps with recurring fees, usage fees, and one-time fees. If you have an issue with an app charge, then contact the developer for help.
- Shipping shows charges for your shipping labels and adjustments made during your billing cycle.
- Transaction fees shows transaction charges associated with the bill. You are charged transaction fees if you are not using Shopify Payments.
The bill subtotal, tax charges, and total appear at the bottom of the bill.
Export PDF bill
To keep a record of your bills and access a detailed breakdown of your charges, you can export bills in either CSV or PDF format. If you choose PDF, then the exported bill consists of two main sections:
- an overview of your charges
- a detailed breakdown of all your charges
The overview section provides a summary of the total amount for the bill, along with a breakdown of how it's divided among your subscription, apps, other charges, and taxes. You can find important details such as billing periods, store name, payment method, and types of charges. This section might also include notices regarding upcoming payments or specific requirements, such as reverse charge VAT for certain regions or countries.
- From your Shopify admin, go to Settings > Billing.
- In the Past bills section, find the specific bill that you want to view and click on it to access the bill's details.
- Within the bill's details page, click Export bill.
- In the Export bill dialog, you can choose between exporting the bill as a CSV for Excel, Numbers, or other spreadsheet programs or as a PDF.
- Click Export Bill.
For more detailed information on exporting a CSV file, refer to export billing history.
A billing cycle is the length of time between bills. You can change this time interval, but you can't choose a specific day of the month to receive your bills. Bills are issued using the UTC time zone.
Shopify has a few different billing cycles:
|Billing cycle name
|Billing cycle duration
|Subscription billing cycle
|30 days or 1 year
|App billing cycle
Shopify has both recurring charges and one-time charges. Make sure that you understand the different recurring or one time charges that can appear on your bills. One-time charges, such as the fees you pay for registering a domain or for purchasing a theme, appear on a separate bill.
Recurring charge types
The following types of recurring charge can occur on your regular monthly bill:
- Shopify subscription
- Recurring application fees or app usage fees
- Third-party transaction fees
- Shopify Email
You can receive individual bills for the following one-time charge types:
- One-time app charges
- Brokered services (Experts Marketplace)
- Shipping labels, adjustments, and insurance
If your business is located in a Canadian or American jurisdiction where Shopify has a business presence, then Shopify is required by law to charge applicable taxes on your subscription. You also see a taxes calculation based on your location.
You can see the taxes on a separate line in your bill.
See Taxes for more information.
If you live in a region where Shopify is required to charge taxes on any of your account charges, these charges appear in your Shopify invoice.
About billing thresholds
In addition to monthly subscription billing, Shopify also issues bills throughout the month according to your plan-based billing threshold. Billing thresholds are dollar values that trigger billing whenever the cost of your account activity exceeds its threshold amount.
You receive a bill whenever the total of your third-party transaction fees and other outstanding charges exceeds your account's threshold. Monthly subscription fees are included in your running total, but they are not included in threshold bills.
If you have any third-party transaction fees or other charges during your current billing cycle, then your store's threshold appears in the Current billing cycle section of the Billing page in your Shopify admin. If you have no transaction fees or charges, then your store's threshold doesn't appear.
If you reach your billing threshold and you're issued with a bill, you can continue to buy shipping labels until the total reaches 110% of your threshold. No further purchases can be made until you pay for the issued bill. For example, if your threshold is $400, and your account's activity reaches $400, then you'll be issued a bill. You can still purchase shipping labels until your account activity reaches $440 (110% of $400), but any more purchases after that can be made only after you've paid your bill of $400.
Charges triggered by your billing threshold appear in the Current billing cycle section of the Billing page in your Shopify admin settings.
Third-party payment providers
If your store uses a third-party payment provider, then you can incur transaction fees on your store's transactions. Combined with any recurring app charges or other fees, this can lead to your store being billed before your regular subscription billing cycle. Review the following guidelines for when you can expect a bill from Shopify:
- Your account is billed whenever the total of your third-party transaction fees and other outstanding charges exceeds your account's billing threshold.
- If the total of your third-party transaction fees and other outstanding charges is below your billing thresholds, then your account is billed at the end of your 30-day billing period. If you change your store's Shopify subscription plan, then you're billed for any outstanding and prorated amounts.
You can view your store's billing thresholds in the Current billing cycle section of the Billing page in your Shopify admin.
Your first bill doesn't include third-party transaction fees, but your second bill includes all third-party transaction fees incurred up to that point.
If your store uses Shopify Payments, then the credit card processing rates are deducted from your orders automatically. For any other outstanding charges, including recurring charges for any apps that you've installed, you're billed either when the total of your outstanding charges exceeds one of your store's billing thresholds, or at the end of your 30-day billing cycle, whichever comes first.
You can view your store's billing thresholds in the Current billing cycle section of the Billing page in your Shopify admin settings.