Managing users
You can invite staff to your store or organization by adding users and assign them user roles giving you control over what your staff can view and do in your Shopify admin or Shopify POS.
Learn more about user roles, and the store-level permissions that you can assign to user roles.
On this page
Add user
Steps:
From your Shopify admin, go to Settings > Users.
Click Add users.
Enter the email address of the staff member. This email is where they'll receive the invitation as well as any email notifications relating to your store.
In the Roles section, select at least one role to assign to the user.
Optional: In the Permissions summary section, review the permissions for all assigned roles. If there are permissions that you don't want to include, then you can edit a role or create a new role.
In the Two-step authentication section, select whether two-step authentication is required or not when the user logs in through a browser.
Click Save.
The staff member receives an email invitation to complete the set up of their user account. Invitations to create a staff login expire in 7 days. If the invitation isn't accepted within 7 days, then remove and re-add the user to send a new invitation.
Users who haven't completed their accounts have the Pending status in the Settings > Users section of your Shopify admin.
Accept invitation
If you receive an invitation to join a Shopify store or organization, then you have 7 days to accept the invitation.
Steps:
- From the invitation email, click Accept invite.
- Log in to your Shopify account.
- Optional: If you don't have a Shopify account, then create a Shopify account, enter the following information:
- email address
- first name and last name
- phone number (optional)
- password
- Click the name of the store that you're invited to join.