Managing discount codes

You can manage existing discounts in a variety of ways.

Use the discount timeline

After you create a discount, you can see a timeline outlining its activity history on the discount's settings page:

Discount timeline

The timeline shows the date and time that a discount is created, as well as when a discount is disabled or enabled. It also shows the date and time that edits to a discount are saved, but it doesn't describe the specific edit made.

In addition to tracking a discount's creation and edits, the timeline lets you and your staff make comments to provide more detail about activity related to a discount.

To view and make comments on a discount's timeline:

  1. From your Shopify admin, click Discounts.

  2. Click the name of the discount you want to view the timeline for.

  3. Scroll to the Timeline section of the discount's settings page.

  4. Enter a comment in the text box. Click the emoji face if you want to add emoji to your comment.

    Tip

    Only you and your staff can see comments. Click the Show comments box to toggle comments on or off in a timeline.

  5. Click on the @ sign to view a list of your store's employees if you want to mention specific staff members in your comment:

    Mention staff members
  6. Click on the # sign if you want to reference specific orders, draft orders, customers, products, variants, and transfers in your comment:

    Reference a specific order
  7. Click on the paperclip icon to attach a file to your comment:

    Attach a file to a comment
  8. Click Post to add your comment to the timeline.

If you want to delete a comment from a discount's timeline, click the X in the comment box:

Delete a comment

Promote a discount on Facebook

You can promote discounts by posting them directly to Facebook from your Shopify admin. To use Share on Facebook, you need to have an online store, and your store can't be password protected, but you don't have to be selling on Facebook using the Facebook sales channel.

When you first access Share on Facebook, click Connect to Facebook. You will be asked to authorize the Share on Facebook app. This means that you acknowledge that the Share on Facebook app can post directly to your personal or business Facebook pages. You control which products get posted, and you control which accounts you use to post them.

To promote a discount on Facebook:

  1. From your Shopify admin, click Discounts.

  2. Click the name of the discount you want to promote.

  3. Click Promote, then select Share on Facebook:

Promote a discount on Facebook
  1. Select the Facebook account you want to use to promote the discount.

  2. Enter a message to appear with the post about the discount.

  3. Click Share on Facebook.

Filter discounts

You can filter discounts by Discount type, Start date, Status, and Times used:

Select a filter

Each filter can be modified using different values, for example:

Discount type filter values

To filter your discounts:

  1. From your Shopify admin, click Discounts.

  2. Click Filter discounts.

  3. Click Select a filter.

  4. Choose how you want to filter your discounts: Discount type, Start date, Status, or Times used.

  5. Click Select a value.

  6. Choose a value to filter your discounts with. The values available to you are different depending on the filter you select.

  7. Click Add filter.

Edit a discount

To edit a discount:

  1. From your Shopify admin, click Discounts.

  2. Click the name of the discount you want to edit.

  3. Edit the discount's settings.

  4. Click Save.

Disable a discount

If you have an unexpired discount that you want to temporarily disable, then follow these steps:

  1. From your Shopify admin, click Discounts.

  2. On the Discounts page, locate the unexpired discount you want to disable and click the discount's name.

  3. In the Active dates section, click Set end date and choose today's date as the expiry date for the discount.

  4. Click Save.

Disable multiple discounts

If you have multiple unexpired discounts that you want to temporarily disable, then follow these steps:

  1. From your Shopify admin, click Discounts.

  2. On the Discounts page, locate the unexpired discounts you want to disable and click the boxes next to their names:

Select multiple discounts
  1. Click Bulk actions, then click Disable discounts:
Bulk disable discounts
  1. Click Disable:
Click disable

Re-enable a disabled discount

To re-enable a disabled discount:

  1. From your Shopify admin, click Discounts.

  2. On the Discounts page, locate the disabled discount you want to enable again and click the discount's name.

  3. In the Active dates section, click Set end date. If you don't want the discount to have an end date, leave Set end date unchecked. If you want to schedule an end date, click Set end date and use the calendar to pick an expiry date.

  4. Click Save.

Re-enable multiple discounts

To re-enable multiple discounts:

  1. From your Shopify admin, click Discounts.

  2. On the Discounts page, locate the unexpired discounts you want to re-enable and click the boxes next to their names:

Select multiple discounts
  1. Click Bulk actions, then click Enable discounts:
Bulk enable discounts
  1. Click Enable:
Click enable

Delete discounts

If you have an existing discount or set of discounts that you want to permanently delete, then follow these steps:

  1. From your Shopify admin, click Discounts.

  2. On the Discounts page, locate the discounts you want to delete.

  3. Click on the checkboxes next to the discounts' names:

Select multiple discounts
  1. Click Bulk actions, then click Delete discounts:
Bulk actions menu
  1. When the confirmation message displays, click Delete again to confirm.

Want to discuss this page?

Visit the Shopify Community

Ready to start selling online with Shopify?

Try it free