Managing discount codes

You can manage existing discounts in a variety of ways.

Use the discount timeline

After you create a discount, you can see a timeline outlining its activity history on the discount's settings page:

Discount timeline

The timeline shows the date and time that a discount is created, as well as when a discount is disabled or enabled. It also shows the date and time that edits to a discount are saved, but it doesn't describe the specific edit made.

In addition to tracking a discount's creation and edits, the timeline lets you and your staff make comments to provide more detail about activity related to a discount.

To view and make comments on a discount's timeline:

  1. From your Shopify admin, click Discounts.

  2. Click the name of the discount that you want to view the timeline for.

  3. Scroll to the Timeline section of the discount's settings page.

  4. Enter a comment in the text box. Click the emoji face if you want to add emoji to your comment.

  5. Click the @ sign to view a list of your store's employees if you want to mention specific staff members in your comment:

    Mention staff members
  6. Click the # sign if you want to reference specific orders, draft orders, customers, products, variants, and transfers in your comment:

    Reference a specific order
  7. Click the paperclip icon to attach a file to your comment:

    Attach a file to a comment
  8. Click Post to add your comment to the timeline.

If you want to delete a comment from a discount's timeline, click the X in the comment box:

Delete a comment

You can use a shareable link to promote a discount on social media, in emails, and on landing pages. The default shareable link directs customers to your store's home page. The discount code associated with the link applies automatically to your customer's next checkout cart, or to any active carts they have open.

Shareable discount links work only for active discounts. If you run multiple discounts on a single product, then the most recent discount applies to your shareable discount links.

To promote a discount using a shareable link:

After you copy a shareable link to your clipboard, you can post or embed it wherever you want to promote your discount.

If you want a shareable link to direct customers to a page other than your store's home page, then you can manually add a redirect to the URL.

To add a redirect to a shareable link:

  1. From your Shopify admin, click Discounts.

  2. Click the name of the discount that you want to promote.

  3. Click Promote, then select Get a shareable link.

  4. Click Copy link, then paste the link into a text editor.

  5. Change the URL extension from /discount/code to /discount/code?redirect=/new-path.

  6. Change new-path to match the URL extension of the page that you want to link to. For example: /discount/code?redirect=/collections/fresh-finds.

After you change the link's URL extension, you can post or embed it wherever you want to promote your discount.

Promote a discount on Facebook

You can promote discounts by posting them directly to Facebook from your Shopify admin. To use Share on Facebook, you need to have an online store, and your store can't be password protected, but you don't have to be selling on Facebook using the Facebook sales channel.

When you first access Share on Facebook, click Connect to Facebook. You will be asked to authorize the Share on Facebook app. This means that you acknowledge that the Share on Facebook app can post directly to your personal or business Facebook pages. You control which products get posted, and you control which accounts you use to post them.

To promote a discount on Facebook:

  1. From your Shopify admin, click Discounts.

  2. Click the name of the discount that you want to promote.

  3. Click Promote, then select Share on Facebook:

Promote a discount on Facebook
  1. Select the Facebook account that you want to use to promote the discount.

  2. Enter a message to appear with the post about the discount.

  3. Click Share on Facebook.

Filter discounts

You can filter discounts by Discount type, Start date, Status, and Times used:

Select a filter

Each filter can be modified using different values, for example:

Discount type filter values

To filter your discounts:

  1. From your Shopify admin, click Discounts.

  2. Click Filter discounts.

  3. Click Select a filter.

  4. Choose how you want to filter your discounts: Discount type, Start date, Status, or Times used.

  5. Click Select a value.

  6. Choose a value to filter your discounts with. The values available to you are different depending on the filter you select.

  7. Click Add filter.

Edit a discount

To edit a discount:

Disable a discount

If you have an unexpired discount that you want to temporarily disable, then follow these steps:

Disable multiple discounts

If you have multiple unexpired discounts that you want to temporarily disable, then follow these steps:

  1. From your Shopify admin, click Discounts.

  2. On the Discounts page, check the unexpired discounts that you want to disable:

Select multiple discounts
  1. Click Bulk actions, then click Disable discounts:
Bulk disable discounts
  1. Click Disable to confirm:
Click disable

Re-enable a disabled discount

To re-enable a disabled discount:

Re-enable multiple discounts

To re-enable multiple discounts:

  1. From your Shopify admin, click Discounts.

  2. On the Discounts page, check the expired discounts that you want to re-enable:

Select multiple discounts
  1. Click Bulk actions, then click Enable discounts:
Bulk enable discounts
  1. Click Enable to confirm:
Click enable

Delete discounts

If you have an existing discount or set of discounts that you want to permanently delete, then follow these steps:

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