Updating orders

On the Orders screen, you can issue another receipt to a customer or view an order's note. The Orders screen is available only in Shopify POS for iPad and Android. It isn't available in Shopify POS for iPhone.

Re-issue a receipt

To reissue a receipt:

Add a note to an order

You might want to attach a note to an order if:

  • you’ve refunded or canceled the order
  • you’ve done an exchange for all or part of the order
  • your customer has some additional requirements that you want to record.

Tip

With Shopify POS for iPad, you can add a note to an order while it's still in the cart.

To add a note to a completed order:

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