Messenger is one of the most popular messaging apps in North America. You can use the Messenger channel in Shopify to build your business in some great ways:
- notify your customers in Messenger about their orders and shipping updates
- allow your customers to shop for items from your online store in a Messenger conversation
- respond to your customers' questions quickly in a single message thread.
To be eligible for the Messenger channel, your Shopify store must:
- be based in the United States, Canada, the United Kingdom, or Australia
- be using the online store sales channel
- be using the Facebook sales channel and have a Facebook page connected.
- Learn how the Messenger channel works
- Activate the Messenger channel in your Shopify admin
- Manage your Messenger notifications