Free shipping

Having to pay extra shipping and handling fees is one of the main reasons why customers will abandon their shopping carts. You can encourage your customers to complete their purchases by offering free shipping options at checkout.

There are a few different ways that you can set up free shipping options from the Shipping settings page in your Shopify admin.

Overview

Offering free shipping options can be an effective part of your overall shipping strategy. You can offer free or discounted shipping to your customers in a few different ways:

  • price-based rates
  • weight-based rates
  • free shipping discount codes.

Even though you offer a free or reduced shipping rate, you can still cover your costs or even make a profit in other ways. For example, you can cover the associated costs of free shipping by increasing the prices of your products. Customers are more likely to abandon a checkout because of the price of extra shipping charges than they are because of the price of a product that they've added to their cart.

Free shipping over a set dollar amount

To offer free shipping for orders over a set dollar amount:

  1. From your Shopify admin, click Settings, and then click Shipping.

  2. Click Edit next to the zone where you want to offer free shipping.

  3. In the Price based rates section, click Add Rate.

  4. On the Add price based rate dialog, enter a Name for the shipping rate, and then a minimum and maximum order price:

    Price free shipping 50

  5. Check Free shipping rate.

  6. When you're done, click Done.

After you add a free shipping option, eligible customers will see it at checkout.

Free shipping over a set weight

To offer free shipping for orders over a set weight:

  1. From your Shopify admin, click Settings, and then click Shipping.

  2. Click Edit next to the zone where you want to offer free shipping.

  3. In the Weight based rates section, click Add Rate.

  4. On the Add weight based rate dialog, enter a Name for the shipping rate, and then a minimum and maximum order weight:

    Weight free shipping 50

  5. Check Free shipping rate.

  6. When you're done, click Done.

After you add a free shipping option, eligible customers will see it at checkout.

Let your customers know about free shipping

After you set up free shipping, you need to let your customers know about it. There are a few different places where you can advertise your store's free shipping options:

  • the theme banner
  • a prominent place on the home page or on a product's page
  • in an email campaign or in other marketing and social media.

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