Non-US taxes

If you need to charge tax in countries other than the United States, taxes will apply on the country or regional level, depending on your local tax laws.

Set up tax rates in countries other than the United States

You need to decide whether you are obligated to charge sales taxes to your customers. You also need to figure out whether your product is taxable, and whether you need to charge sales tax based on an origin basis or destination basis. Many countries use a destination basis, which means you charge sales tax at the rate in the region where your product is delivered. If you're not sure about these details, then consult with a tax expert.

To set up your tax rates:

  1. Confirm that your store address is outside the United States, and that you have set up a shipping zone for the destination country.

  1. In the Tax rates section, click the name of the country:

    Click canada
  2. In the Base taxes section, enter the rates that apply in the country and any regions. You can choose whether a tax in a region is used instead of a federal tax, or is added to or compounded with a federal tax.

  3. Click Save.

If you ever want to remove a country from your tax table, you need to delete it from the Shipping page.

Include taxes in product prices

In some countries, such as the United Kingdom, you need to include sales tax in the displayed prices for most types of merchandise.

If you enable this feature, the tax is calculated by using the formula Tax = (Tax Rate * Price) / (1 + Tax Rate). You and your customers will still see the tax as a line item, even though no taxes appear to be added. The subtotal and total will be the same, but the amount of tax you need to remit for an order will also be indicated. The following example shows such an order with the tax included in the product price:

Taxes 2

To include taxes in your product prices:

  1. Check All taxes are included in my prices:

    Taxes 1
  2. Click Save.

After you have set up your prices to include taxes, leave Charge taxes on this product checked on your product pages so that the taxes are calculated as being included in the displayed price. Customers will see the included amount of tax beside the total at the checkout.

Charge taxes on shipping rates

In some regions, you need to charge taxes on shipping. If your store is outside the United States, then follow these steps to charge taxes on your shipping rates:


For stores in the United States, the Charge taxes on shipping rates option isn't displayed and doesn't need to be checked. The county tax system automatically charges the required taxes on shipping rates.

  1. Check Charge taxes on shipping rates:

    Taxes 3
  2. Click Save.

Make sure that taxes aren't duplicated

If you set up taxes for a country and for its sub-regions, you need to make sure that you specify whether a regional tax is added or compounded to any federal tax, or is to be used instead of the federal tax.

If your customers in a country seem to be getting charged taxes twice, you might have the sub-region taxes configured to be added to the total tax for that country.

To verify or change your tax settings for a region:

  1. In the Tax rates section, click the country's name. The taxes are shown for the country and for the sub-regions by state or province:

    Tax rates
  2. Choose an option from the drop-down menu under the sub-region tax rate to specify how you want to charge taxes:

    Tax rates 2
  3. Click Save.

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