Merchant handoff kit
You’ve finished creating a beautiful online store for your merchant, and now it’s time to hand over the reins.
Don't worry — we’ve prepared a handoff kit to help answer any questions your clients have about running their online store or managing their POS. It includes links to step-by-step instructions for all the most common tasks they'll be doing, and issues they may face while managing their new store.
Merchant handoff kit instructions
Give your customers a personalized copy of the kit by following these steps:
- Download and open the PDF kit for Shopify Online or Shopify POS;
- Fill in your name on page 2;
- Enter your client's details on page 3 (Shopify Online only);
- Print out a hard copy or save a new PDF file;
- Hand it off to your client, then sit back and relax — we'll take it from there.