Sidekick Pulse

With Sidekick Pulse, Sidekick proactively researches your store's data and generates personalized recommendations. Pulse cards appear directly on the Home page of your Shopify admin with suggested actions. You can see up to 5 suggested actions at a time.

When you select an action, Sidekick opens a conversation and builds a to-do list. Sidekick never makes changes to your store without your approval. You review and approve each change before it's applied.

Sidekick Pulse is available to stores with recent sales activity. To use Sidekick Pulse, you need to be the store owner or a staff member with admin access. You also need to have Shopify Network Intelligence activated in your store.

Take action on a recommendation

Pulse cards appear on the Home page of your Shopify admin. Each card suggests an action you can take to improve your store.

The conversations you start from a recommendation appear in your Sidekick conversation history.

Steps:

  1. From your Shopify admin, go to Home.
  2. To act on a recommendation, select its action on a Pulse card. Sidekick opens a conversation and builds a to-do list based on the recommendation.
  3. In the Sidekick conversation, review the to-do list, then follow the prompts to complete each task.

Dismiss a recommendation and give feedback

If a recommendation isn't relevant to your store, then you can dismiss its Pulse card. After you dismiss a card, you can share why it wasn't relevant. Sidekick uses this feedback to personalize future recommendations. Sharing feedback is optional.

Steps:

  1. From your Shopify admin, go to Home.
  2. On the Pulse card, click the X icon to dismiss a recommendation.
  3. Optional: Enter why the recommendation wasn't relevant, and then submit your feedback.