Viewing and editing settings for Shopify domains

When you buy a custom domain through Shopify, some of the DNS settings are configured for you. You can view and edit the DNS settings for your domain from your Shopify admin.

You can view and edit the following DNS settings from the Domains section of Shopify:

  • A Record
  • CNAME Record
  • MX Record
  • TXT Record
  • AAAA Record
  • SRV Record

The A Record and CNAME Record for your domain are automatically set by Shopify. If you want to add MX, TXT, SRV, or AAAA Records, then you can edit the DNS settings for your online store. You might need to edit these records if you are setting up a third-party email service on your domain, if you want to point a subdomain at another website, or if you need to verify your domain with a third-party service.

View or edit the DNS settings for a domain

To view or edit the DNS settings for a domain:

  1. In the Shopify-managed domains section, click the name of the domain that you want to transfer.

  2. Click DNS Settings.

    DNS settings button

  3. If you want to make changes, then you can edit the following DNS settings:

  • To add a new record, click Add custom record, select the record type, and then enter and confirm the details.
  • To change an existing record, click Actions > Edit beside the record, and then enter and confirm the details.
  • To delete a record, click Actions > Remove, and then click Remove again to confirm.

Transfer your Shopify domain

To transfer your domain to another domain host, you must unlock your Shopify domain and provide your new host with a domain authorization code.

To transfer your domain:

  1. In the Shopify-managed domains section, click the name of the domain that you want to transfer.

  2. Click Transfer domain > Transfer to another provider at the top of the page:

    Click transfer

  3. Review the information and click Confirm.

  4. The domain authorization code will appear on your domain's information page. You will provide this code to your new provider to verify the transfer.

Domain transfer authorization code

  1. Click Cancel transfer if you want to cancel your domain transfer.

Your domain will be locked again if you don't complete your transfer within 30 days.

Reset DNS settings

You can reset your DNS settings to Shopify's default configuration. This will delete all your records except Shopify's DNS and A records.

To reset your DNS settings:

  1. In the Shopify-managed domains section, click the name of the domain that you want to reset.

  2. Click DNS Settings.

    DNS settings button

  3. In the Advanced settings section, click Reset DNS settings:

    Reset DNS settings button

  4. Click Confirm to reset your DNS settings.

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