Manage your Shopify Credit account

On the Shopify Credit page of your Shopify admin, you can access your account activity, view your statements, and make payments.

Review your next automatic payment details

Shopify Credit automatically withdraws your outstanding statement balance from your connected bank account on your payment due date each month. No action is required on your part on the payment due date.

Your statement is issued on the 1st day of the calendar month, and funds are withdrawn for your automatic payment on the 2nd business day of the month. If the 2nd day of the month falls on a weekend or holiday, then the payment is withdrawn on the next US banking day. For example, if the 2nd day of the month is a Sunday, then payment is withdrawn on Monday, the 3rd.

You can review your next payment amount and due date in the Shopify admin.

Steps:

  1. In your Shopify admin, go to Finances > Credit.
  2. In the Account summary box, refer to the Next scheduled payment section.

Make a manual payment

During your statement period, you can make a payment towards your outstanding balance at any time.

Steps:

  1. In your Shopify admin, go to Finances > Credit.
  2. In the Account summary box, click Make a payment.
  3. Select the payment amount by doing one of the following:
    • To pay the full balance, select the amount with the Current balance indicator.
    • To pay a different amount than the full balance, select Other, and then enter the amount to pay.
  4. Review your connected bank account to ensure that it's accurate.
  5. Review the details of your payment in the Summary section, and then click Submit.

Payments might take up to 3 days to be posted and reflected in your Shopify Credit account.

View your Shopify Credit monthly statements

You can view your monthly account statements.

Steps:

  1. In your Shopify admin, go to Finances > Credit.
  2. Click Monthly statements.
  3. Select a statement to view. Statements open in a new tab.

Change your payout account

Payments towards your Shopify Credit business card are taken from the account that's connected to your Shopify Payments account. To change the account that you use with Shopify Credit, change the bank account that you use with Shopify Payments.

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