Setting up your locations

This page was printed on Jan 20, 2022. For the current version, visit https://help.shopify.com/en/manual/locations/setting-up-your-locations.

The maximum number of locations that you can have depends on your store's Shopify subscription plan:

  • Shopify Lite - 3
  • Basic Shopify - 4
  • Shopify - 5
  • Advanced Shopify - 8
  • Shopify Plus - 20 (Contact Plus Support if you need more than 20 locations.)

Locations that you deactivate don't count toward your location limit. You can find your location limit and how many you used in the Locations settings page.

If you use apps that physically stock inventory for you, then they are treated as locations. Inventory apps include dropshipping apps, third-party logistics services, and custom fulfillment services. For example, an app could be a warehouse that fulfills orders on your behalf. Location apps are listed at Locations settings in the App and custom fulfillment locations section. Although these apps are treated as locations, they don't count toward your location limit.

Some fulfillment apps allow multi-managed inventory, so that you can manage some of a product's inventory at store locations while some of its inventory is managed by the fulfillment app. If you manage a product's inventory by using a fulfillment app that doesn't allow multi-managed inventory, then you can't also stock the product in your store locations.

Create and modify locations

Steps:

  1. From your Shopify admin, go to Settings > Locations.
  2. Click Add location.
  3. Enter a unique name and an address for the location.
  4. If you want the inventory at this location to be available for online purchases, then check Fulfill online orders from this location.
  5. If this is a brick-and-mortar location that you regularly sell from in person, then click This location is a retail store.
  6. Click Save.
  1. From the Shopify app, go to Store > Settings > Locations.
  2. Tap the + button.
  3. Enter a unique name and an address for the location.
  4. If you want the inventory at this location to be available for online purchases, then check Fulfill online orders from this location.
  5. If this is a brick-and-mortar location that you regularly sell from in person, then click This location is a retail store.
  6. Tap Save.
  1. From the Shopify app, go to Store > Settings > Locations.
  2. Tap the + button.
  3. Enter a unique name and an address for the location.
  4. If you want the inventory at this location to be available for online purchases, then check Fulfill online orders from this location.
  5. If this is a brick-and-mortar location that you regularly sell from in person, then click This location is a retail store.
  6. Tap Save.

After you create a location, it’s added to the bottom of your fulfillment priority list.

Deactivate and reactivate locations

You can deactivate a location temporarily or permanently if you don't want to sell, fulfill, or stock inventory at that location.

When you deactivate a location, it’s no longer shown on filters and menus, you can no longer manage or transfer inventory in the location, and you can't use it as your default location. You always need to have at least one active location.

Deactivated locations don’t count towards your locations limit.

You can’t deactivate a location that's a private or third-party app. Instead, remove the app.

You can’t deactivate the location that's currently set as your default location. You first need to change the default location to another location.

Before you deactivate a location, you need to complete all orders and transfers that are assigned to it, and reassign them to another location. If you don’t, then you’ll be prompted to fulfill the orders and have the inventory quantities reassigned.

If the location's on the POS Pro subscription plan, then you need to change the location to the POS Lite plan before you can deactivate it.

Steps:

  1. Go to Settings > Locations.
  2. Click the location.
  3. Click Deactivate location. If any inventory, orders, or transfers are assigned to the location, select a location to move the items to.
  4. Click Deactivate location.
  1. From the Shopify app, go to Store > Settings > Locations.
  2. Tap the location that you want to deactivate.
  3. Tap Deactivate location.
  1. From the Shopify app, go to Store > Settings > Locations.
  2. Tap the location that you want to deactivate.
  3. Tap Deactivate location.

If you want to reactivate the location, go through the same steps but click Reactivate location.

Delete locations

If you no longer want to sell from, fulfill from, or stock inventory at a location, you can delete it permanently.

Historical data is saved for reporting purposes.

Before you can delete a location, you need to deactivate it.

Steps:

  1. Go to Settings > Locations.
  2. Click a deactivated location.
  3. Click Delete location.
  1. From the Shopify app, go to Store > Settings > Locations.
  2. Tap the deactivated location that you want to delete.
  3. Tap Delete location.
  1. From the Shopify app, go to Store > Settings > Locations.
  2. Tap the deactivated location that you want to delete.
  3. Tap Delete location.

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