Overview of Shopify Markets Pro

Early access

Shopify Markets Pro is in early access and is available only to certain merchants.

Shopify Markets Pro makes it easy to start selling to new international markets and reduces the complexity of cross-border selling. Markets Pro takes care of local regulations, taxes, duties, international shipping, and localization for each international market.

Features

Review the following table that outlines the key features of Shopify Markets and Shopify Markets Pro:

Shopify Markets Pro comparison table

Feature	Shopify Markets	Shopify Markets Pro
Cross-border payments	Sell in local currency with Shopify Payments Use a selection of local payment methods available with Stripe	Offer more local payment methods in multiple locations with better transaction success rates Use Shopify Payments for domestic transactions and Shopify Markets Pro for international transactions Offer local currency from 136 available currencies and receive payouts in USD currency Get covered for fraud and chargebacks Refund orders at the currency conversion rate that was given at the time of purchase within 30 days to avoid currency rate fluctuations
Global fulfillment and shipping	Buy discounted Shopify Shipping labels without duties prepaid or use a third-party app	Access discounted DHL Express shipping labels Fulfill your international orders natively from your Shopify admin or through third-party fulfillment partners
Duties and taxes	Offer a duty and tax estimate at checkout, powered by Avalara Doesn't support delivered duty paid (DDP) shipping	Calculate and collect duties and taxes automatically at checkout Offer delivered duty paid (DDP) shipping with DHL Express at checkout Tax inclusive pricing is set for countries where this is standard and local country regulations are handled for you Make use of duties and taxes guarantees. If taxes and duties need to be adjusted after your product goes through customs, then Markets Pro pays any additional fees
Localization	Use localized international domains and automatically redirect your customers to region-specific domains Provide your customers with language and country recommendations based on their geographic location and browser language with the Geolocation app Translate your store to other languages to provide a localized experience
Markets operations	Manage multiple markets and their content from a single admin Add custom pricing by market

Pricing

Markets Pro has the following fees for international orders:

• A 6.5% per transaction fee that includes payment processing fee.
• A 2.5% currency conversion fee that is paid by your customer. The currency conversion fee is automatically added to the product price and can be adjusted in your Shopify admin.

Markets Pro doesn't have a monthly fee, and there's no set time period that you need to commit to using Markets Pro. You can stop using Markets Pro at any time.

Flow of funds

Markets Pro features are powered by Global-e. After an international Markets Pro order is placed in your store, Global-e processes the transaction and holds the money in their account.

When Global-e goes across the border, they act as your merchant of record. Global-e holds the funds to remit the costs to proper authorities that are involved in the cross-border commerce transaction.

After Global-e remits all the costs, such as taxes and duties, you receive a payout of the remaining money.

Getting paid

Transaction data for fulfilled orders is aggregated on the 1st, 8th, 15th, and 22nd day of the month. Unfulfilled orders aren't included in payouts.

Each payment includes all transactions that occurred since the last payment period. Payment is sent within 1-3 business days, and in most cases takes a few additional days to be available in your bank account. The transaction data contains a full breakdown of all costs and fees involved for every fulfilled order. The breakdown of fees includes taxes, duties, remitted VAT, shipping costs, and the Markets Pro processing fee.

You can find your payout information in your Shopify admin.

Steps:

1. In your Shopify admin, go to Finances > Payouts.
2. Click Transactions.
3. Click More filters.
4. Click Payment method.
5. Select Markets Pro.
6. Click Done.

Calculating Markets Pro payouts

You can use the following calculation to calculate Markets Pro payouts:

Total order cost – (remitted tax/VAT + remitted duty + remitted shipping cost + processing fee + currency conversion fee) = Amount paid

For example, when an order is placed for a shirt for a total cost of 150 EUR, the total breakdown of an order is the following:

• a shirt costs 120 EUR (paid by customer)
• duties cost 5 EUR
• taxes/VAT cost 10 EUR
• international shipping costs 15 EUR
• Markets Pro processing fee is 5.4 EUR

In this example, your customer pays 150 EUR to Global-e. Global-e remits the following costs:

• the cost of 10 EUR tax/VAT to the government
• the cost of 5 EUR duties to customs agencies
• the shipping cost of 15 EUR to DHL

The transaction fee of 5.4 EUR (6.5%) is paid as the Markets Pro processing fee.

After all these costs are taken out, you receive 114.6 EUR.

Local payment methods

With Markets Pro you can use more local payments methods for markets worldwide. For example, if you're selling products to customers in Denmark, then those customers can pay for products with Klarna using DKK currency.

New local payment methods are continuously being added to Markets Pro. Review the following table to learn more about currently available local payment methods, their geographic coverage, and available currencies:

Shopify Markets Pro local payment methods

Payment method	Country	Currency
Klarna	Austria, Belgium, Finland, France, Germany, Ireland, Italy, Netherlands, and Spain	EUR
	United Kingdom	GBP
	Denmark	DKK
	Norway	NOK
	Sweden	SEK
PayPal	In all supported countries	AUD, BRL, CAD, CZK, DKK, EUR, HKD, HUF, ILS, JPY, MXN, TWD, NZD, NOK, PHP, PLN, GBP, RUB, SGD, SEK, CHF, THB, and USD
Sofort	Austria, Belgium, and Germany	EUR
	Switzerland	CHF
iDEAL	Netherlands	EUR