Shop product reviews
After a customer purchases a product through the Shop app or your online store, they can leave a product review in the Shop app. Product reviews help you collect feedback about your store and products, and can provide your customers with helpful information when considering a purchase. Only Shop customers that have purchased a product from you are allowed to submit a review.
Customers receive a notification on their device, either through push notification or in-app notifications, requesting a review.
Customers can leave a rating from one to five stars, and have the option to leave a comment up to 1,000 characters long. Reviews and average star ratings are public, and are displayed on the product details page in the Shop app.
After your customer leaves a product review, reviews may be pre-screened to help make sure they follow the Shop Product Review Policies. Shop isn't responsible for the content, accuracy, or reliability of the reviews that you receive.