Paying your suppliers on Shopify Collective app

When a customer places an order in your store, you receive full payment for that order. From that payment, you need to pay your supplier for the cost of the product sold, and for the cost of shipping.

Shopify Collective automatic payments

Shopify Collective's automatic payments feature makes it easy to pay your suppliers for products and shipping. If your store meets the requirements, then the automatic payments feature is turned on automatically. There are no extra charges for using Shopify Collective's automatic payments feature.

When automatic payments are turned on for you and your supplier in Shopify Collective, the cost price of any Shopify Collective product you sell is automatically debited from your Shopify Payments balance. It's then transferred to your supplier's Shopify Payments account automatically, once they mark the order as fulfilled. You don't need to do anything else to pay your supplier, but in case your Shopify Payments balance is insufficient, then it's your responsibility to pay your supplier.

You can view and keep track of Shopify Collective payments directly in the Shopify Collective app.

If you’re not approved to make automatic supplier payments, or you choose to turn off the feature, then it's your responsibility to agree with each of your suppliers how you’ll pay them for the cost of any products that you purchase from them. For example, your supplier could send you an invoice.

Requirements for using automatic payments in Shopify Collective

Shopify Collective automatic payments are turned on or off for you automatically when you install the Shopify Collective app. Along with other criteria, your eligibility is determined automatically by the following information:

• your store has made at least 10,000 USD or CAD in the last 12 month period
• your store collects a substantial volume of your consumer payments through Shopify Payments

After you connect with a new supplier, Shopify Collective automatically turns payments on or off for your connection based on your eligibility. To be eligible to use automatic payments with your supplier, you must meet the following criteria:

• both stores must be located in the United States or Canada
• both stores must have a matching store currency of USD or CAD
• both stores must have matching Shopify Payments payouts currency
• both stores must have Shopify Collective automatic payments turned on

You can check whether Shopify Collective automatic payments are turned on for both you and your suppliers in your Shopify Collective app.

Steps:

1. From your Shopify admin, click Settings > Apps and sales channels.

2. From the Apps and sales channels page, click Collective (Retailer).

3. Click Open app.

4. From the Collective (Retailer) app, click Payments.

5. In the Automatic supplier payments section, verify that the automatic payments are turned on.

6. Optional: If you want to check which existing connections use automatic payments, then click Suppliers > Connected, and review Automatic payments column.

View your Shopify Collective payments

You can view your Shopify Collective payments on the Payments page of the Shopify Collective app. Payments are displayed only for fulfilled orders.

You can view the following information about your payments:

• payment date
• order number
• supplier that was paid
• payment status
• amount that was transferred to the supplier for the product and shipping

You can also view Shopify Collective payments together with all your store's payouts in your Shopify admin.

Steps:

1. From your Shopify admin, click Settings > Apps and sales channels.

2. From the Apps and sales channels page, click Collective (Retailer).

3. Click Open app.

4. From the Collective (Retailer) app, click Payments.

5. In the Order payments section, view Shopify Collective payments.