Activate order notes on your cart page

This page was printed on May 30, 2023. For the current version, visit https://help.shopify.com/en/manual/online-store/themes/themes-by-shopify/vintage-themes/customizing-vintage-themes/get-more-information-with-order-notes.

You can use order notes to collect special instructions from customers about how to prepare and deliver an order. Most free Shopify themes let you activate an order notes text box on your cart page.

On this page

Activate order notes

You can find the cart settings for your theme in either the Theme settings, or in a customizable section on your Cart page. Follow the steps below, or refer to the theme's documentation for more information about how to find this setting in your theme.

If your theme doesn't have an order notes setting in Theme settings, then look for the setting in the Cart or Cart settings section on your Cart page.

Activate order notes in your theme settings

  1. From your Shopify admin, go to Online Store > Themes.
  2. Find the theme that you want to edit, and then click Customize.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage all themes.
  4. Find the theme that you want to edit, and then tap Customize.
  5. Tap Edit.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage all themes.
  4. Find the theme that you want to edit, and then tap Customize.
  5. Tap Edit.

  1. Click Theme settings.

  2. Click Cart.

  3. Look for Enable order notes or Enable cart notes. If you can't find either of these options, then check your Cart page.

  4. Check Enable order notes or Enable cart notes.

  5. Click Save.

Turn on order notes on your cart page

  1. From your Shopify admin, go to Online Store > Themes.
  2. Find the theme that you want to edit, and then click Customize.
  3. Open the drop-down menu at the top of the page.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage themes.
  4. Find the theme that you want to edit, and then tap Customize.
  5. Tap Templates.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage themes.
  4. Find the theme that you want to edit, and then tap Customize.
  5. Tap Templates.

  1. Select Cart.

  2. Click the Cart or Cart settings section. Not all themes have a customizable section on this page.

  3. Look for Enable order notes or Enable cart notes.

  4. Check Enable order notes or Enable cart notes.

  5. Click Save.

Edit your order notes label

You can edit the label that appears above or alongside the order notes box. By default, the label says “Order special instructions”:

Order notes label

  1. From your Shopify admin, go to Online Store > Themes.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage themes.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage themes.

  1. Find the theme that you want to edit, and then click ... > Edit default theme content.

  2. In the Filter items search box, type Order special instructions to show the order notes translation:

    Order notes translation

  3. Enter a new order notes label.

  4. Click Save.

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