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Searching, viewing, and printing orders

If you have a large number of orders, then you need to know how to sort them to make the list easier to search and manage.

View an order

  1. From your Shopify admin, go to Orders.

  2. Click the order number.

    Click the order number

The details of the order are displayed.

Sort your orders list

By default, your orders list is organized from newest to oldest. You can also sort your orders by:

  • Order number
  • Date
  • Customer name
  • Payment status
  • Fulfillment status
  • Total price

For example, if you want to see all your least expensive orders, then sort by Total price (low to high) to organize your orders list by total order amount. This brings the orders with the smallest total price to the top of the list. If you sort by Total price (high to low), then it reverses the order, bringing your most expensive orders to the top.

Steps:

  1. From your Shopify admin, go to Orders.

  2. To change how your orders are sorted, click Sort.

    Click Sort

  3. Select a sorting option.

Order filtering

From your Shopify admin, you can use filters to change which orders are displayed, and perform bulk actions on multiple orders at once. You can also filter your orders using a custom search, and save it for faster results in the future.

You can do the following with order filters:

Filter your orders

By default, all of your orders are displayed in your orders list. You can change which orders are displayed by applying filters to your list.

For example, you can use the Unfilfilled filter to view a list of all of your store's unfulfilled orders. You can also combine filters to see orders that match multiple criteria. For example, you can combine the Low risk and Unpaid filters to view a list of your store's orders that are both low risk and unpaid.

You can use the following filters on your order list:

  • Status: open, archived, canceled
  • Payment status: authorized, paid, partially refunded, partially paid, pending, refunded, unpaid, voided
  • Fulfillment status: fulfilled, unfulfilled, partially fulfilled
  • Tagged with: filter by a custom order tag
  • Sales channel: filter by activated sales channels
  • Chargeback and inquiry status: needs response, under review, won, lost
  • Risk level: high, medium, low
  • Date: in the last week, in the last month, in the last 3 months, in the last year, or custom
  • Credit card: last 4 digits of the credit card

Steps:

  1. From your Shopify admin, go to Orders.

  2. Select a filter category:

    • Order status
    • Payment status
    • Fulfillment status

    or click More filters.

  3. Select filters from as many categories as you like. If you apply filters from More filters, then click Done.

Filter by location

If your store has multiple locations, then you can filter your orders by location.

Steps:

  1. From your Shopify admin, go to Orders.

  2. Click the locations drop-down menu.

    Filter orders by location

  3. Select the location that you want to filter your orders by.

Filter with a custom term

You can use the search bar to filter your orders with a custom term. A custom term can be used as a filter on its own, or in combination with filters in the existing categories.

Search filter

Steps:

  1. From your Shopify admin, go to Orders.

  2. Enter a custom term in the search bar. For example, you can filter your orders by searching for a customer name, product name, SKU, or country.

Save your filters

You can save combinations of filters as a new tab on the Orders page. Use saved tabs to view your filtered lists of orders again in the future.

Steps:

  1. From your Shopify admin, go to Orders.

  2. After you filter your orders, click Save filters.

    Save a set of order filters

  3. Enter a name for your new filters tab, and then click Save.

  4. Click the new tab to view your saved list of filtered orders.

    Saved order search

The orders that appear in saved filters are updated automatically. For example, if you saved a filter for "Paid orders", then any orders that become paid are added to that group automatically.

Use bulk actions with a filter

You can sort and filter orders and then make changes to the orders using bulk actions.

For example, you might want to quickly capture funds for all orders that are pending payment. You can use bulk actions so that you don't have to open each order and manually capture funds.

Steps:

  1. From your Shopify admin, go to Orders.

  2. Apply a filter.

  3. Select the items that you want to edit.

  4. Click Actions.

    Orders Actions

  5. Click an action.

  6. Depending on what you choose, you might need to confirm your choice.

You might want to produce a printed copy of an order for your own records, or to include in the box when you ship to a customer.

Steps:

  1. From your Shopify admin, go to Orders.

  2. From the Orders page, click the order number for the order that you want to print.

  3. Click Print order.

    Print order

  4. In the print options window, select your printer and settings and click Print.

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