Legacy user management

Note

If your organization has been migrated to the role-based access control model, then you create and assign user roles to your users. User roles grant different levels of access to stores and permissions in your organization. learn how to manage users and user roles for your organization.

Add users to your organization by sending them an invitation. Users must have access to at least one store in your organization. If your organization hasn't been migrated to the role-based access control, then you can assign organization-level permissions or store-level permissions directly to users.

Legacy organization and store permissions

The permissions that you can grant depend on the permissions associated with the role.

You have the option of managing organization accesses and store permissions for your staff by assigning roles to them. If you want to use roles, then verify that the required roles have been created before you add users.

If you give user access to a store by using organization settings, then they're are added to that store. However, until they accept their invitation to create an account, these users are displayed as pending state, and can't access the store's Shopify admin.

Steps:

1. From your Shopify admin, go to Settings > Users.

2. Click Add users.

3. Enter the email addresses of the staff who you want to add.

4. In the Choose access type section, do either of the following:

   • To give permissions using legacy roles, click Assign a role, and then select a role.
   • To give permissions without using a role, select Select custom permissions, and then add organization-level permissions and store-level permissions.

5. Optional: In the Two-step authentication settings section, select Two-step authentication is not required to change two-step authentication to not required.

6. Click Send invite.

Your new staff is now displayed in the users list with Pending status. After the users accept your invitation, their status changes to Active.

Expired invitations

If invitations aren't accepted, then it's possible for them to expire. If the link in your invitation email no longer functions, then you need a new invitation. Contact the administrator that sent you the invitation to request that they send a new one.