Using Shopify to comply with GDPR

When using Shopify, there are tools and information that you can use to help you to comply with General Data Protection Regulation (GDPR). Although using Shopify can help you with GDPR compliance, it’s important for you to understand your own obligations under GDPR and to ensure that you configure and use the platform in a way that complies with the requirements set forth by GDPR.

GDPR geographic requirements for processing or storing data

The GDPR doesn't require personal data to be processed or stored in Europe. The GDPR requires personal data of European residents transferred outside of Europe to be protected in accordance with applicable laws. Learn more about international data transfers.

You can use the Shopify Privacy & Compliance app to help you get explicit consent from customers for data processing activities. By using the app, you can set up a cookie consent banner and a cookie preferences pop-up.

Data Processing Agreement

The Shopify Data Processing Addendum outlines the responsibilities between you and Shopify as a data processor. Shopify follows your instructions on how to handle that data. This agreement also helps to ensure that personal data is processed in accordance with European Data Protection Laws.

Data Access and Deletion

Upon request, Shopify offers tools that let you access, edit, and delete customer data. This helps you to fulfill a customer’s rights to access, rectify, or erase their personal data as required by GDPR. Learn more about processing customer data requests.

Privacy Policy templates

You can use and customize pre-built policy templates offered by Shopify to communicate your data processing practices. By customizing these templates, you can be transparent about how you collect, use, and protect your customer’s personal data. Learn more about adding store policies.

Security Measures

Shopify implements robust security measures to protect personal data, including encryption, firewalls, and regular security audits. Learn more about Shopify’s security certifications and standards.

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