Undo a transfer
If you create a transfer or receive items by mistake, then you'll need to either delete the transfer or adjust your inventory levels to account for the mistake:
If you haven't received the inventory yet, then you can open the transfer on the Transfers page and click Delete transfer.
If you already marked the inventory as received, then you can't delete or cancel the transfer. Instead, undo the inventory adjustment in one of the following ways:
- Open the mistaken transfer, click Receive items, and accept a negative number of items to cancel out the items that were marked as received.
- Alternatively, adjust the inventory quantities by adding a negative number of items, as described in Adjust inventory levels.