Product Reviews app migration checklist

Note

On May 6, 2024, the Product Reviews app will be removed from Shopify, and is no longer available to install. After this time, you'll no longer have access to your existing product reviews, and reviews from the app will no longer display on your store. To continue collecting and displaying product reviews on your store, you need to migrate to another product review app before May 6, 2024.

This checklist outlines the steps to migrate from the Product Reviews app to another product review app. You might find it helpful to print this page so that you can refer to it throughout the process.

Install a new product review app

Review your options for alternative product review apps, and choose the app that you want to migrate to.

Install the product reviews app that you want to migrate to.

You can use any product review app that's available on the Shopify App Store. To support your migration from the Product Reviews app, Shopify has partnered with the following five apps that can help sync your reviews between channels, including your online store and the Shop app:

• Judge.me
• Loox
• Okendo
• Stamped.io
• Yotpo

Export your existing product reviews from the Product Reviews app

Follow the steps to export your product reviews from the Product Reviews app.

Import your existing product reviews to your new product review app

Import your reviews to your new product reviews app.

The steps to migrate your product reviews to a new app depend on the app that you choose to migrate to. For assistance importing your reviews, refer to the app's documentation, or contact their support team.

If you're migrating to Judge.me, Loox, Okendo, or Stamped,io, or Yotpo, then refer to the following documentation depending on which app you choose:

• Judge.me: Import reviews from Shopify Product Reviews
• Loox: Migrating from Shopify Product Reviews to Loox
• Okendo: Importing Reviews Using the Okendo Import Template
• Stamped.io: Import Reviews from Shopify Product Review (SPR)
• Yotpo: Importing Product Reviews from Shopify Reviews

Confirm that your reviews have been imported

After you import your product reviews, view your online store to confirm that your imported reviews display on your product listings.

Uninstall the Shopify Product Reviews app

Uninstall the Product Reviews app.

After you import your reviews to a new product reviews app and have confirmed that they display on your online store, uninstall the Product Reviews app.