Managing affiliates

While your community grows, you can offer affiliate programming to your active members. When a member becomes an affiliate, you can track conversions and sales that your community members are generating for you. A personalized affiliate link is sent to the member after you make them an affiliate. Affiliates can provide their audience with this link, and visitors using this link to access your store can get a discount on your products.

When your affiliate's audience uses their affiliate link, you can track the following customer data:

• Link visits
• Conversions
• Total sales
• Total refunds

Manage affiliates

Before you can create an affiliate, you need to have an active community member. Applicants to your community must be approved, and an active member before they are made an affiliate.

There are two ways that you can add a new affiliate:

• Create a new affiliate from members
• Invite a new affiliate by email

Create new affiliates from members

Steps:

1. From your Shopify admin, click Settings > Apps and sales channels.

2. From the Apps and sales channels page, click Shopify Collabs.

3. Click Open app.

4. Click Contacts.

5. Click the Affiliates tab.

6. Click Add from members.

7. In the Add affiliate dialog, search for and select the member that you want to make an affiliate.

8. Click Next: Select tier.

9. Select an affiliate tier for the member in the Select a tier drop-down menu.

10. Click Next: Configure link & Code.

11. Confirm all of the details of your new affiliate, and then click Finish & Send Offers.

Invite new affiliates by email

Steps:

1. From your Shopify admin, click Settings > Apps and sales channels.

2. From the Apps and sales channels page, click Shopify Collabs.

3. Click Open app.

4. Click Contacts.

5. Click Affiliates tab

6. Click Invite by email.

7. Click Add file in the Import CSV section to upload your CSV file containing the email addresses and affiliate codes of the creators that you want to invite. Make sure that your CSV file follows the format of the provided CSV template.

8. In the Welcome Offer section under COMMISSION TIER, select a commission tier option from the dropdown menu.

9. In the Welcome Offer section under GIFTS, select a gift option from the dropdown menu.

10. Optional: Select the Add a custom welcome message checkbox, and then type a message up to 2000 characters long. If you want to use the message you wrote as your default message for future direct invites, then select the Set as default message checkbox.

11. Preview your invite, and then click Send.

Manage affiliate tiers

You can create tiered affiliate offerings for your community members. This means that you can offer different community members different perks for being affiliates. You can change the commission that you offer to your affiliates, based on tier. You can also offer different discounts on your products to different affiliate tier levels.

Create a new affiliate tier

Steps:

1. From your Shopify admin, click Settings > Apps and sales channels.

2. From the Apps and sales channels page, click Shopify Collabs.

3. Click Open app.

4. Click Programs.

5. Click the Tiers tab.

6. Click New Tier.

7. On the Create a new tier page, customize the tier you want to offer, including the following details:

   • The name of the tier
   • The appearance of the affiliate link
   • The commission that you want to offer your collaborators
   • The discount that you want to offer their customers.

8. Click Create.

Edit an affiliate tier

Steps:

1. From your Shopify admin, click Settings > Apps and sales channels.

2. From the Apps and sales channels page, click Shopify Collabs.

3. Click Open app.

4. Click Programs.

5. Click the Tiers tab.

6. Click View next to the tier that you want to edit.

7. On the tier page, click Edit.

8. Make the edits you want to make to the affiliate tier, including any of the following details:

   • The name of the tier
   • The appearance of the affiliate link
   • The commission that you want to offer your collaborators
   • The discount that you want to offer their customers.

9. Click Save changes.

Delete an affiliate tier

Steps:

1. From your Shopify admin, click Settings > Apps and sales channels.

2. From the Apps and sales channels page, click Shopify Collabs.

3. Click Open app.

4. Click Programs.

5. On the Tiers tab, click ... next to the affiliate tier you want to delete

6. Click Delete tier.

7. In the new dialogue window, confirm you want to delete this tier and click OK.