Considerations for using the Forms app

Before you use the Forms app, review the following considerations:

  • Forms are displayed on your store only if they've been activated. Forms are activated by default when they're created.
  • To display popup forms on your store, you need to install the Forms theme app embed in your theme.
  • To display inline forms on your store, you need to use an Online Store 2.0 theme.
  • If you use both a popup form and an inline form in your store, and then you deactivate the Forms theme app embed, then the popup form is still displayed only on pages that also contain the inline form. In this case, the popup form isn't displayed on pages that don't have an inline form. To prevent the popup form from being displayed on any page, deactivate the form.
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